Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Fundação Instituto de Administração
Skills you'll gain: Diversity Programs, Fundraising, Compensation and Benefits, Compensation Management, Compensation Strategy, Human Resources, Employee Retention, Benefits Administration, Talent Management, Human Resources Management and Planning, Diversity and Inclusion, Employee Onboarding, Recruitment Strategies, Recruitment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Active Listening, Verbal Communication Skills, Goal Setting, Rapport Building, Business Communication, Emotional Intelligence, Expectation Management, Adaptability
Mixed · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Clinical Trials, Experimentation, Sample Size Determination, Research Design, Continuous Quality Improvement (CQI), Program Evaluation, Research Methodologies, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Timelines, Project Schedules, Scheduling, Project Management, Project Management Software, Project Planning, Project Documentation, Dependency Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Benchmarking, Sales Strategy, Business Development, New Business Development, Market Research, Sales, Market Opportunities, Change Management, Innovation, Market Analysis, Consumer Behaviour, Competitive Analysis, Target Market, Business Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Workflows, Application Development, Code Review, Debugging
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Data Integration, Digital Transformation, React.js, Frontend Performance, Business Process Automation, Web Development Tools, Automation, Process Optimization, Application Programming Interface (API), Data Transformation, Integration Testing, Development Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, Generative AI, Development Environment, Javascript, Cloud Hosting, Software Installation, Databases
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle SQL Developer, Oracle Databases, Data Integrity, Business Logic, Stored Procedure, SQL, Data Persistence, Database Design, Database Development, Performance Tuning, Relational Databases, Database Management Systems, Database Application, Database Management, Web Services, Data Access, Programming Principles, Computational Logic, Data Storage Technologies, Authorization (Computing)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Web Applications, Application Development, Web Development, Leaflet (Software), React.js, UI Components, User Interface (UI), Application Deployment, Cloud Deployment, JavaScript Frameworks, OAuth, User Accounts, Authentications, Front-End Web Development, Development Environment, User Interface and User Experience (UI/UX) Design, Secure Coding, Responsive Web Design, Javascript, Software Installation
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, User Experience Design, Usability, Layout Design, Mockups, User Interface (UI) Design, UI Components, Persona Development, Information Architecture, Web Design, Design, Color Theory
Beginner · Guided Project · Less Than 2 Hours