IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Music, World Music, Case Studies, Culture, Sociology, Cultural Diversity, Research, Analysis, Performing Arts, Critical Thinking, Creativity, Media and Communications, Communication
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: International Relations, Diplomacy, Cultural Responsiveness, World History, Social Studies, Economics, Policy, and Social Studies, Political Sciences, Policy Analysis, Advocacy, Media and Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Strategy, Organizational Strategy, Business Planning, Strategic Decision-Making, Stakeholder Management, Data Visualization, Competitive Analysis, Market Analysis, Goal Setting, Key Performance Indicators (KPIs), Analysis, Performance Metric
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Active Directory, Load Balancing, Virtual Networking, Network Architecture, Authorization (Computing), Data Security, Relational Databases, Authentications, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Disaster Recovery, Cloud Management, Cloud Security, Single Sign-On (SSO), Databases, General Networking
Intermediate · Specialization · 1 - 3 Months

Starweaver
Skills you'll gain: Prompt Engineering, Generative AI Agents, Retrieval-Augmented Generation, Generative Model Architectures, CrewAI, AI Orchestration, Vector Databases, AI Workflows, Model Deployment, AI Personalization, Generative AI, Transfer Learning, Kubernetes, Enterprise Application Management, ChatGPT, Agentic systems, MLOps (Machine Learning Operations), Python Programming, System Monitoring, Engineering
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Email Security, Personally Identifiable Information, Firewall, Threat Detection, Network Security, Cybersecurity, Security Awareness, Cloud Storage, Information Privacy, Cloud Computing, General Networking, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, PHP (Scripting Language), Web Applications, Data Management, Generative AI, Web Development, ChatGPT, Application Development, Application Security, Microsoft Visual Studio, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Debugging, SQL, User Interface (UI) Design
Intermediate · Guided Project · Less Than 2 Hours
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Sustainable Business, Innovation, Economic Development, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Strategy, Global Marketing, International Finance, Corporate Strategy, Entrepreneurship, Business Development, Competitive Analysis, Natural Resource Management, Growth Strategies, Economics, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Security Management
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Mergers & Acquisitions, Business Ethics, Legal Risk, Governance, Corporate Finance, Lawsuits, Law, Regulation, and Compliance, Corporate Strategy, Litigation and Civil Justice, Legal Strategy, Case Law, Storytelling, Case Studies
Mixed · Course · 1 - 4 Weeks