Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Scaled Agile Framework, Agile Project Management, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Planning, Kanban Principles, Lean Methodologies, Business Transformation, Organizational Change, Sprint Retrospectives, Waterfall Methodology, Scope Management, Process Mapping, Continuous Improvement Process, Prioritization, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Case Studies, Cloud Computing, Resource Management, Cloud Solutions, Cloud Computing Architecture, Cloud Infrastructure, Process Analysis, Cloud Security, Solution Architecture, Compliance Management, Systems Analysis, Google Cloud Platform, Scalability, Microservices, Cryptography
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer experience improvement, Loyalty Programs, Consumer Behaviour
Beginner · Course · 3 - 6 Months

Skills you'll gain: Frontend Performance, React.js, JavaScript Frameworks, Front-End Web Development, HTML and CSS, Web Development, Web Design, Cascading Style Sheets (CSS), Microsoft Visual Studio
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Presentations, Proposal Development, Proposal Writing, Value Propositions, Sales Presentations, Solution Sales Engineering, Collaborative Software, Collaboration, Meeting Facilitation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Remote Access Systems, Security Management, Data Security, Cybersecurity, Security Controls, Vulnerability Management, Computer Security Awareness Training, Security Strategy, Incident Response, Continuous Monitoring, Human Factors (Security), General Data Protection Regulation (GDPR), Information Privacy, System Implementation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Development, English Language, Interviewing Skills, Oral Comprehension, Media and Communications, Interpersonal Communications, Vocabulary, Language Learning, Grammar
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Semiconductors, Production Process, Manufacturing Processes, Quality Assurance, Electronics, Technical Design, Materials science, Computer-Aided Design, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: IT Management, Project Risk Management, Risk Management, AI Product Strategy, Project Management, Internal Communications, Data Ethics, Generative AI, Case Studies, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Real Time Data, Apache Spark, Apache Hive, Data Pipelines, Apache Hadoop, Data Processing, Extract, Transform, Load, Amazon Web Services, Serverless Computing, Data Lakes, Data Visualization, Amazon S3, Query Languages, Data Warehousing
Intermediate · Course · 1 - 4 Weeks