IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Database Design, Business Intelligence, Data Warehousing, Decision Support Systems, Relational Databases, Data Visualization, Data Modeling, Performance Measurement, Database Management Systems, Database Management, Dashboard, SQL, Star Schema, Operational Performance Management, Data Governance, Oracle Databases, Data Integration, MicroStrategy, Extract, Transform, Load, Business Analytics
Advanced · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Marketing Planning, Customer experience strategy (CX), Customer Engagement, Value Propositions, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, AI Workflows, Context Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Cognitive flexibility, Problem Solving, Collaboration
Beginner · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Music Theory, Music, Classical Music, Musical Composition
Beginner · Course · 1 - 3 Months

Skills you'll gain: Encryption, Public Key Infrastructure, Cryptography, Network Security, Cybersecurity, Data Security, Cryptographic Protocols, Cyber Attacks, Advanced Encryption Standard (AES), Application Security, Information Technology, Computer Security Awareness Training, Cyber Security Strategy, Authentications, Authorization (Computing), Security Controls, Personally Identifiable Information, Security Awareness, Cyber Security Policies, Computer Security Incident Management
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Data Governance, SQL, Data Quality, Database Design, Query Languages, Data Modeling, Relational Databases, Data Manipulation, Data Science, Data Analysis, Descriptive Statistics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Microsoft Excel, Power BI, Spreadsheet Software, Timelines, Data Processing, Data Analysis, Data Manipulation, Data Presentation, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Persona Development, Marketing, Marketing Strategies, Advertising, Customer Engagement, Web Analytics
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Project Closure, Revenue Recognition, Agile Methodology, Waterfall Methodology, Organizational Structure, Organizational Leadership, Accrual Accounting, Project Planning, Organizational Strategy, Project Management Life Cycle, Business Ethics, Change Management, Cash Flows, Sprint Retrospectives, Accounting, Project Implementation, Financial Statements, Financial Accounting, Project Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Resilience, Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Positivity, Smart Goals, Optimism, Research Methodologies, Overcoming Obstacles, Research Design, Productivity, Positive Behavior Support, Cognitive flexibility, Relationship Building, Personal Development, Self-Awareness, Qualitative Research, Research, Empowerment, Psychology
Beginner · Specialization · 3 - 6 Months