• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.


Popular Process Improvement Courses and Certifications


  • C

    Coursera

    Medical Billing: Code, Claim, Collect

    Skills you'll gain: Medical Billing, Medical Billing and Coding, Claims Processing, Medical Coding, Revenue Cycle Management, ICD Coding (ICD-9/ICD-10), CPT Coding, Electronic Medical Record System, Medical Terminology, Adjudication, Data Entry, Data Validation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Build an Online Auction Server with ExpressJS

    Skills you'll gain: Back-End Web Development, Full-Stack Web Development, Node.JS, Server Side, Restful API, JavaScript Frameworks, Web Development, Web Applications, Web Servers, Javascript

    Intermediate · Guided Project · Less Than 2 Hours

  • E

    EDUCBA

    Sales Foundations 101: Core Techniques for Success

    Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Market Share, Sales Process, Solution Selling, Business

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    GenAI for Customer Communication

    Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Foundations of Power Platform for Aspiring PL-400 Developers

    Skills you'll gain: Microsoft Power Platform, Power Apps Component Framework, Power Platform CLI, Microsoft Power Automate/Flow, Development Environment, Microsoft Azure, Power BI, Data Modeling, Technical Design, Solution Architecture, Business Logic, Platform As A Service (PaaS), Microsoft 365, No-Code Development, Data Architecture, Cloud Development, Authentications, Application Development, Authorization (Computing), Business Workflow Analysis

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Hands-On Projects with HTML, CSS, and JavaScript

    Skills you'll gain: Responsive Web Design, Front-End Web Development, HTML and CSS, Bootstrap (Front-End Framework), Web Design, User Interface (UI), Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), User Interface and User Experience (UI/UX) Design, Event-Driven Programming, Web Applications, UI Components, Web Development, Interactive Design, User Interface (UI) Design, Javascript, jQuery, User Experience Design, Web Design and Development, Animations

    Intermediate · Specialization · 3 - 6 Months

  • A

    Alex Genadinik

    Amazon Dropshipping And Retail Arbitrage With AI

    Skills you'll gain: Order Management, Logistics Management, Order Fulfillment, Product Knowledge, Inventory Control, Account Management, Revenue Management, Automation, Supplier Management, Business Risk Management, Product Strategy, E-Commerce, AI Enablement, Merchant Services, Profit and Loss (P&L) Management

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Data Storytelling - From Insight to Impact

    Skills you'll gain: Data Presentation, Verbal Communication Skills, Presentations, Dashboard, Infographics, Storytelling, Data Visualization Software, Persuasive Communication, Communication, Non-Verbal Communication, Target Audience, Decision Making

    Intermediate · Course · 3 - 6 Months

  • A

    Arizona State University

    ELL Success in the Content Classroom: Capstone Project

    Skills you'll gain: Lesson Planning, Differentiated Instruction, Instructional Strategies, Curriculum Planning, Peer Review, Instructional Design, Developing Training Materials, Student Engagement, Community Outreach, Parent Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 3 Months

  • U

    UBITS

    Implementa sistemas Kanban con STATIK

    Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Emotional Intelligence in the Workplace

    Skills you'll gain: Emotional Intelligence, Resilience, Relationship Building, Team Motivation, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Davis

    Digital Strategies: Managing Sociotechnological Co-Evolution

    Skills you'll gain: Responsible AI, Data Ethics, Social Impact, Technology Strategies, Digital Transformation, AI Enablement, Machine Learning, Technology Solutions, Human Machine Interfaces, Artificial Intelligence, Socioeconomics, Social Justice, Innovation, Business Ethics, Change Management, Ethical Standards And Conduct, Emerging Technologies, Policy Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

1…362363364…472

In summary, here are 10 of our most popular process improvement courses

  • Medical Billing: Code, Claim, Collect: Coursera
  • Build an Online Auction Server with ExpressJS: Coursera
  • Sales Foundations 101: Core Techniques for Success: EDUCBA
  • GenAI for Customer Communication: Coursera
  • Foundations of Power Platform for Aspiring PL-400 Developers: Board Infinity
  • Hands-On Projects with HTML, CSS, and JavaScript: Packt
  • Amazon Dropshipping And Retail Arbitrage With AI : Alex Genadinik
  • Data Storytelling - From Insight to Impact: Packt
  • ELL Success in the Content Classroom: Capstone Project: Arizona State University
  • Implementa sistemas Kanban con STATIK: UBITS

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • Free IT Certifications and Courses
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok