IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Python Programming, Data Security
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Teamwork, Cross-Functional Collaboration, Cross-Functional Team Leadership, Personal Development, Self-Awareness, Leadership, Business Leadership, Active Listening, Empathy, Strategic Leadership, Business Transformation, Crisis Management, Overcoming Obstacles, Adaptability, Decision Making
Beginner · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Portfolio Management, Portfolio Risk, Investment Management, Performance Analysis, R Programming, Time Series Analysis and Forecasting, Risk Analysis, Financial Analysis, Financial Modeling, Financial Data, Statistical Programming, Regression Analysis, Data Manipulation, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Natural Language Processing, Python Programming, Machine Learning Methods, Recurrent Neural Networks (RNNs), Data Preprocessing, Artificial Neural Networks, Machine Learning, Deep Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, AI Enablement, Threat Detection, Compliance Management, AI Security, Workflow Management, Automation, Incident Response
Intermediate · Course · 1 - 4 Weeks

Ball State University
Skills you'll gain: Data Visualization, Rmarkdown, Exploratory Data Analysis, Data Visualization Software, Ggplot2, Interactive Data Visualization, Plot (Graphics), Statistical Visualization, R (Software), R Programming, Data Storytelling, Histogram, Scatter Plots, Data Analysis, Tidyverse (R Package), Data Manipulation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Interactive Brokers
Skills you'll gain: Growth Strategies, Business Valuation, Investments, Competitive Analysis, Financial Statement Analysis, Financial Analysis, Business Metrics, Portfolio Risk, Market Trend, Market Dynamics, Financial Forecasting, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Application Management, Project Management, Configuration Management, Change Control, Data Management, End User Training and Support, Data Import/Export
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, Prompt Engineering, Data Analysis, Generative AI, Data Visualization Software, Analysis, Data Manipulation, Artificial Intelligence, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Software Configuration Management, Software Development Tools, Development Environment, Unix Shell, Command-Line Interface, Secure Coding, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation
Mixed · Course · 1 - 4 Weeks