IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Autodesk Revit, Building Information Modeling, Document Management, Construction, Engineering Documentation, Architectural Drawing, Project Coordination, Computer-Aided Design, Digital Transformation, Architectural Design, Collaboration, 3D Modeling, Data Management, Data Modeling, Coordination, Data Visualization
Beginner · Course · 1 - 4 Weeks
Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, AI Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Microsoft Azure, Cyber Security Assessment, Incident Response, Generative AI, Query Languages
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Model Deployment, Automation, AI Enablement, No-Code Development, Prompt Engineering, LLM Application, Process Optimization, System Monitoring, Performance Analysis, Performance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Computer Security Incident Management, Network Analysis, Data Integrity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Visualization, Exploratory Data Analysis, Plot (Graphics), Data Presentation, Ggplot2, R (Software), Statistical Visualization, R Programming, Data Visualization Software, Data Analysis, Scatter Plots, Graphic and Visual Design, Histogram, Tidyverse (R Package), Public Administration, Trend Analysis, Policy Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Engineering Plans And Specifications, Blueprint Reading, Architectural Drawing, Engineering Drawings, Construction, Design Specifications, Mechanical Drawings, Submittals (Construction), Building Codes, Coordination, Plumbing, Structural Engineering, Electrical Systems
Mixed · Course · 1 - 3 Months

Packt
Skills you'll gain: Case Studies, Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infographics, Data Visualization, Target Audience, Data Storytelling, Design Elements And Principles, Technical Communication, Content Creation, Generative AI, Process Mapping, Communication, ChatGPT
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Emerging Technologies, Technology Strategies, Media and Communications, Electronic Media, Business Technologies, Digital Transformation, Business Transformation, Social Media, Innovation, Organizational Change, Competitive Analysis, Case Studies, E-Commerce, Business Strategy
Beginner · Course · 1 - 3 Months