IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: AI Orchestration, LLM Application, AI Workflows, OpenAI API, Tool Calling, Retrieval-Augmented Generation, Prompt Engineering, Agentic systems, Data Pipelines
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Postman API Platform, API Testing, Data Validation, Application Programming Interface (API), Restful API, Verification And Validation, Performance Tuning, Microservices, Performance Testing, Security Controls, Data Integrity, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Security, Metasploit, Penetration Testing, Network Administration, Software Installation, System Configuration, Cyber Security Policies, Authentications, Integration Testing, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months
Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, AI Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Microsoft Azure, Cyber Security Assessment, Incident Response, Generative AI, Query Languages
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Graphic and Visual Design, Adobe Creative Cloud, Color Theory, Graphic Design, Logo Design, Digital Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Virtual Private Networks (VPN), Linux Servers, Ubuntu, Network Troubleshooting, Authentications, Remote Access Systems, Encryption, Network Security, Linux, Network Monitoring, Network Performance Management, Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours

Fractal Analytics
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Artificial Intelligence, Ethical Standards And Conduct, Information Privacy, Personally Identifiable Information, Data Governance, Data Security, Governance, Complex Problem Solving, Critical Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Corporate Communications, Internal Communications, Strategic Communication, Media Relations, Stakeholder Communications, Business Communication, Stakeholder Engagement, Public Relations, Cultural Diversity, Communication Strategies, Business Ethics, Crisis Management, Digital Communications, Drive Engagement, Employee Engagement, Brand Management
Beginner · Course · 1 - 4 Weeks
National Taiwan University
Skills you'll gain: Political Sciences, Education and Training, Family Support, Human Learning, Culture, Ethical Standards And Conduct, Sociology, Cultural Diversity, Social Sciences, Ancient History, Human Development, Governance, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks