IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Dartmouth College
Skills you'll gain: Computational Logic, Theoretical Computer Science, Logical Reasoning, Experimentation, Artificial Intelligence, Computational Thinking, Mathematics and Mathematical Modeling, Simulations, Psychology, Science and Research
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, HR Tech, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, AI Enablement, Generative AI, Business Ethics, User Feedback, Document Management, Personalized Service, ChatGPT, Employee Engagement, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic and Visual Design Software, Graphic Design, Design, Collaborative Software, Design Software, Content Creation, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Eindhoven University of Technology
Skills you'll gain: Human Centered Design, Design Thinking, Research and Design, Design Research, Research, Visual Design, Research Methodologies, Qualitative Research, Case Studies
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Human Factors, Human Computer Interaction, Software Testing, User Experience Design, User Interface (UI), Web Content Accessibility Guidelines, User Experience, User Research, Risk Management Framework, Law, Regulation, and Compliance
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Business Planning, Competitive Analysis, Product Management, Market Analysis, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills, Business Writing, Organizational Structure, Business Priorities
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Logo Design, Marketing Design, Digital Design, Marketing Collateral, Creative Design, Graphic Design, Marketing Materials, Design, Presentations, Project Design, Organizational Skills, Marketing, User Accounts, Advertising
Intermediate · Guided Project · Less Than 2 Hours
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Decision Tree Learning, Data Ethics, Regression Analysis, Predictive Modeling, Artificial Intelligence, Machine Learning, Statistical Modeling, Python Programming, Logistic Regression, Deep Learning, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Retention, Employee Engagement, Workplace inclusivity, Talent Management, Employee Onboarding, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Telecommuting, Workforce Management, Stress First Aid, Virtual Teams
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Statistical Methods, Statistical Modeling, Data Visualization, Statistics, R (Software), Data Analysis, Descriptive Statistics, Data Preprocessing, Box Plots, Data Visualization Software, Histogram, Probability, Probability Distribution
Intermediate · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Copywriting, AI Workflows, Blogs, Content Creation, Target Audience, Writing and Editing, Social Media Content, Business Research
Mixed · Course · 1 - 4 Weeks