IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, OpenAI API, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Databases, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Restful API, Web Services, Java Platform Enterprise Edition (J2EE), Software Design, Java, Application Programming Interface (API), API Design, JSON, Web Applications, Software Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud API, Google Cloud Platform, Natural Language Processing, API Testing, Self Service Technologies, Communication
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Virtual Networking, Border Gateway Protocol, Network Security, Enterprise Architecture, Virtualization, Network Architecture, Network Routing, Wireless Networks, Network Planning And Design, Network Administration, Infrastructure Security, Virtual Private Networks (VPN), Ansible, Firewall, Network Infrastructure
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Database Design, MySQL Workbench, MySQL, Relational Databases, SQL, Database Management, Data Manipulation, Data Migration, User Acceptance Testing (UAT), Scalability
Intermediate · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Mechanics, General Construction and Construction Labor, Hydraulics, Construction, Structural Engineering, Structural Analysis, Mechanical Engineering, Construction Engineering, Equipment Design, Engineering Practices, Engineering, Engineering Analysis, Safety Standards, Engineering Calculations, Transportation Operations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Model Deployment, Robotic Process Automation, Automation, AI Enablement, No-Code Development, Prompt Engineering, LLM Application, MLOps (Machine Learning Operations), Process Optimization, System Monitoring, Tool Calling, Performance Analysis, Performance Management
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Agentic systems, AI Workflows, No-Code Development, Productivity, AI Enablement, Marketing Automation, Generative AI Agents, MarTech, AI Personalization, Digital Transformation, Marketing, Artificial Intelligence, Business Metrics, Automation, Business Technologies, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Cloud Security, Application Security, Cloud Computing, Cloud Infrastructure, Cloud Applications, Cloud Platforms, Cloud Development, Identity and Access Management, Data Integrity, Secure Coding, Private Cloud, Security Awareness, Data Centers, Data Management, Personally Identifiable Information, IT Security Architecture, Security Controls, General Data Protection Regulation (GDPR), Service Level
Advanced · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Digital Transformation, Google Workspace, Cloud Management, Google Cloud Platform, Collaborative Software, Cloud Applications, Cost Management, Leadership, Technology Strategies, Application Development, Cloud Computing, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Cloud Storage, Machine Learning, Data Storage
Beginner · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Technical Communication, Data Presentation, R Programming, Statistical Analysis, Statistical Modeling, Data Analysis, Time Series Analysis and Forecasting, Statistical Inference, Sampling (Statistics), Model Evaluation, Probability Distribution
Advanced · Course · 1 - 4 Weeks