IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Computational Logic, Mathematical Modeling, System Requirements, Functional Requirement, Theoretical Computer Science, Verification And Validation, Control Systems, Automation, Network Model, Systems Analysis, Mechanical Engineering, Systems Design, Model Evaluation, Real-Time Operating Systems, Simulations, Robotics, Differential Equations, Safety Assurance, Artificial Intelligence, Algorithms
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Legal Technology, Legal Research, Responsible AI, Data Ethics, AI Security, Generative AI, AI Enablement, Workflow Management, Operational Efficiency, AI Workflows, Automation, Document Management, Ethical Standards And Conduct, Data Security
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Learning Strategies, Learning Theory, Human Learning, Mental Concentration, Productivity, Psychology, Time Management, Critical Thinking, Self-Awareness, Self-Discipline
Beginner · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: Human Centered Design, Design Thinking, Research and Design, Design Research, Research, Visual Design, Research Methodologies, Qualitative Research, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Microsoft Azure, Virtual Networking, Network Architecture, Cloud Computing Architecture, General Networking, Firewall, Network Security, Cloud Management, IT Automation, Data Migration, Cloud Security, Virtualization and Virtual Machines, Performance Tuning, Scalability, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Agile Product Development, Product Management, Sprint Planning, Product Requirements, Agile Project Management, Sprint Retrospectives, Backlogs, Scaled Agile Framework, Quality Assessment
Advanced · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Tool Calling, LLM Application, JSON, Large Language Modeling, Model Deployment, Artificial Intelligence
Beginner · Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Identity and Access Management, Authentications, User Provisioning, Multi-Factor Authentication, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Threat Modeling, User Accounts, Key Management, Cyber Security Assessment, Threat Management, OAuth, Cybersecurity, Role-Based Access Control (RBAC), Vulnerability Assessments, System Design and Implementation, Threat Detection, Cryptography, Risk Management, Remote Access Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Dashboard, Data Transformation, Data Manipulation, Data Analysis, Statistical Analysis, Query Languages, Data Visualization Software, Ad Hoc Reporting, Real Time Data, Data Modeling, Continuous Monitoring, Taxonomy
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Secure Coding, Computer Programming Tools, C and C++, C++ (Programming Language), Software Development Tools, C (Programming Language), Debugging
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Secure Coding, Application Security, DevSecOps, Security Testing, Software Development Methodologies, Configuration Management, Software Development, Software Configuration Management, Software Development Life Cycle, Software Testing, API Testing, Threat Modeling, Application Programming Interface (API), Cloud Security, Risk Management Framework, Change Control
Intermediate · Course · 1 - 4 Weeks