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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Popular Business Communication Courses and Certifications


  • Status: Free Trial
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    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Emory University

    Marketing Channel Benefits

    Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Business Marketing, Go To Market Strategy, Target Market, Customer Analysis, Value Propositions, Market Opportunities, Case Studies, B2B Sales, Consumer Behaviour, Strategic Thinking, Competitive Analysis, Auditing, Resource Allocation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    53 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Persuasion and Presence for Program and Project Managers

    Skills you'll gain: Persuasive Communication, Non-Verbal Communication, Target Audience, Rapport Building, Influencing, Project Management Institute (PMI) Methodology, Executive Presence, Program Management, Constructive Feedback, Accountability Frameworks, Stakeholder Communications, Project Management, Communication, Leadership, Public Speaking, Team Building, Presentations, Strategic Communication, Emotional Intelligence, Virtual Teams

    4.8
    Rating, 4.8 out of 5 stars
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    11 reviews

    Beginner · Course · 1 - 3 Months

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    Stanford University

    The AI, Climate, and Energy Connection

    Skills you'll gain: Climate Change Programs, Sustainable Business, Corporate Sustainability, Environmental Issue, Environmental Resource Management, Sustainable Development, Sustainable Technologies, Procurement, Artificial Intelligence, Climate Change Mitigation, Climate Change Adaptation, Water Sustainability, Strategic Planning, Data Centers, Business Strategy, Energy and Utilities, Policy Development, Risk Management, Supply Chain Management, Stakeholder Engagement

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    A

    Arizona State University

    Professional Skills: Conflict Management and Negotiation

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Problem Solving, Personal Integrity, Communication, Honesty

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
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    U

    Universiteit Leiden

    Taxation of Multinationals for Everyone

    Skills you'll gain: Corporate Tax, Tax Planning, Tax Laws, Tax, Tax Management, Tax Compliance, International Finance

    4.8
    Rating, 4.8 out of 5 stars
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    22 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    Logical Operations

    Microsoft Project 2019–2024/365: Part 1

    Skills you'll gain: Microsoft Project, Resource Management, Project Management Software, Resource Allocation, Project Schedules, Project Planning, Resource Planning, Project Design, Project Scoping, Microsoft 365, Milestones (Project Management), Project Management, Work Breakdown Structure, Project Coordination, Process Optimization, Project Estimation, Timelines, Scheduling, Productivity Software, User Interface (UI)

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    M

    Madecraft

    Data Visualizations with Plotly

    Skills you'll gain: Plotly, Interactive Data Visualization, Data Visualization, Data Visualization Software, Data Presentation, Statistical Visualization, Data Storytelling, Dashboard Creation, Dashboard, Scatter Plots, Graphing, Diagram Design, Python Programming, Geospatial Information and Technology

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Value Stream Mapping

    Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Workflow Management, Process Flow Diagrams, Process Optimization, Business Process Improvement, Business Process Modeling, Process Improvement, Lean Methodologies, Waste Minimization, Continuous Improvement Process

    4
    Rating, 4 out of 5 stars
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    48 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Time Series Mastery: Forecasting with ETS, ARIMA, Python

    Skills you'll gain: Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Predictive Analytics, Predictive Modeling, Advanced Analytics, Statistical Analysis, Business Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Model Evaluation

    4
    Rating, 4 out of 5 stars
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    46 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Economics for Capital Markets

    Skills you'll gain: Financial Trading, Financial Market, Market Data, Economics, Capital Markets, Market Dynamics, Financial Policy, Business Economics, General Finance, Securities Trading, Banking, Economics, Policy, and Social Studies, Investment Management, Market Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The Museum of Modern Art

    Art & Activity: Interactive Strategies for Engaging with Art

    Skills you'll gain: Design Thinking, Creative Thinking, Instructional Strategies, Creative Problem-Solving, Learning Strategies, Liberal Arts, Analytical Skills, Self-Awareness, Writing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business communication courses

  • Preparing for Your Retail Customer Service Role: CVS Health
  • Marketing Channel Benefits: Emory University
  • Persuasion and Presence for Program and Project Managers: University of Maryland, College Park
  • The AI, Climate, and Energy Connection: Stanford University
  • Professional Skills: Conflict Management and Negotiation: Arizona State University
  • Taxation of Multinationals for Everyone: Universiteit Leiden
  • Microsoft Project 2019–2024/365: Part 1: Logical Operations
  • Data Visualizations with Plotly: Madecraft
  • Value Stream Mapping: Coursera
  • Time Series Mastery: Forecasting with ETS, ARIMA, Python: Coursera

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

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