IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Prompt Engineering, Cybersecurity, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Decision Making, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Kubernetes, Cloud Applications, Cloud Deployment, Google Cloud Platform, Databases, Containerization, Data Access, PostgreSQL, SQL
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generative AI, Data Analysis, Advanced Analytics, Analytics, AI Product Strategy, Data Transformation, Predictive Analytics, Data Preprocessing, Machine Learning Algorithms, Responsible AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Cloud Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, Infrastructure as Code (IaC), Continuous Delivery, Containerization, Cloud Applications, Cloud Security, System Monitoring
Advanced · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Debugging, Program Development, Programming Principles, Computational Thinking, Diversity Equity and Inclusion Initiatives, Digital pedagogy, Computer Programming, Computer Science
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI Agents, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), AI Enablement, Real Time Data, Persona Development, Design Thinking, Consumer Behaviour, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Leadership Development, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Business Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Management, Team Building, Organizational Strategy, Coaching, Employee Performance Management, Mentorship, Teamwork, Collaboration, Innovation, Business Strategy, Smart Goals, Adaptability
Beginner · Course · 1 - 4 Weeks

Sciences Po
Skills you'll gain: Transportation Operations, Demography, Socioeconomics, Social Sciences, Public Safety and National Security, Community Development, Policy Analysis, Environmental Issue, Education and Training, Cultural Diversity, Economics
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Cloud Infrastructure, Infrastructure as Code (IaC), Amazon Elastic Compute Cloud, Application Deployment
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Google Gemini, Code Review, Application Deployment, Continuous Deployment, Responsible AI, Software Development Tools, Google Cloud Platform, Generative AI, Prompt Engineering, Debugging, Application Development
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Supply Chain, Supply Chain Management, Supply Chain Planning, Materials Management, Sustainable Business, Inventory Management System, Strategic Decision-Making, Demand Planning, Supplier Relationship Management, Customer Demand Planning, Strategic Partnership, Business Strategy, Governance, Business Technologies, Forecasting, Sustainability Standards, Risk Mitigation, Internet Of Things
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Generative AI, Video Production, Photo/Video Production and Technology, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Content, Content Creation, Video Editing, Social Media Content, Marketing, Creative Design, Business, Marketing Automation, HR Tech, Content Marketing, Design and Product, Education and Training, Influencing, Digital Marketing, Personal Development
Beginner · Course · 1 - 3 Months