IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of London
Skills you'll gain: Pandas (Python Package), NumPy, Probability & Statistics, Unsupervised Learning, Statistics, Data Analysis, Statistical Analysis, Jupyter, Data Manipulation, Machine Learning Algorithms, Descriptive Statistics, Matplotlib, Data Visualization Software, Python Programming, Machine Learning, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), System Monitoring, Data Ethics, AI Security, Large Language Modeling, Responsible AI, LLM Application, Artificial Intelligence, AI Enablement, Event Monitoring, Model Evaluation, Automation, Threat Detection, Emerging Technologies, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Visualization, Statistical Hypothesis Testing, Data Visualization Software, Interactive Data Visualization, Data Presentation, Health Informatics, Data Analysis, Healthcare Ethics, Technical Communication, Supervised Learning, Looker (Software), Statistical Analysis, Statistics, Predictive Analytics, Health Care, Healthcare Industry Knowledge, Data Literacy, Health Technology, Regression Analysis
Intermediate · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: AI Enablement, Artificial Intelligence, Automation, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Organizational Effectiveness, Scalability, Organizational Change, Technical Consulting, Operational Efficiency, Technology Strategies, Performance Measurement, Procurement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Calendar Management, Performance Improvement, Delegation Skills, Performance Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Color Theory, Layout Design, Adobe Photoshop, Typography, Design Elements And Principles, Microsoft Windows, Graphic Design, File Management
Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Infectious Diseases, Epidemiology, Immunology, Microbiology, Public Health, Biology, Molecular Biology, Pharmacology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Responsible AI, Microsoft Copilot, Microsoft 365, Generative AI Agents, Microsoft Power Platform, AI Security, Generative AI, AI Workflows, Governance, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct, Risk Mitigation
Advanced · Course · 1 - 3 Months

Skills you'll gain: Microsoft SQL Servers, Performance Tuning, SQL, Database Management, Stored Procedure, Database Design, Operational Databases, Database Development, Query Languages, System Monitoring, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Equity, Quantitative Research, Data Analysis, Statistical Analysis, Analysis, Statistical Reporting, Data Collection, Sampling (Statistics), Public Health and Disease Prevention, Regression Analysis, Maternal Health, Data Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Energy and Utilities, Electrical Power, Electrical Systems, Electric Power Systems, Sustainable Technologies, Thermal Management, Power Electronics, Climate Change Mitigation, Mechanical Engineering, Materials science, Chemistry, Engineering Calculations, Sustainability Standards
Beginner · Course · 1 - 4 Weeks