IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Prototyping, Manufacturing Processes, Materials science, Manufacturing and Production, Mechanical Engineering, 3D Modeling, Safety Training, Personal protective equipment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS CloudFormation, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Configuration Management, IT Automation, Patch Management, Cloud Security, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Software Architecture, Cloud Applications, Cloud Solutions, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Equity, Quantitative Research, Data Analysis, Statistical Analysis, Analysis, Statistical Reporting, Data Collection, Sampling (Statistics), Public Health and Disease Prevention, Regression Analysis, Maternal Health, Data Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Design, Program Management, Timelines, Diagram Design, Work Breakdown Structure, Project Scoping, Project Management, Agile Methodology, Project Management Software, Process Development, Risk Management
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Services, Network Routing, Data Store, Data Storage, Cloud Solutions
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Energy and Utilities, Electrical Power, Electrical Systems, Electric Power Systems, Sustainable Technologies, Thermal Management, Power Electronics, Climate Change Mitigation, Mechanical Engineering, Materials science, Chemistry, Engineering Calculations, Sustainability Standards
Beginner · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Generative Model Architectures, Large Language Modeling, ChatGPT, OpenAI API, Open Source Technology, Responsible AI, Embeddings, Artificial Intelligence, Data Ethics, Natural Language Processing, Information Privacy
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Devops Tools, Collaborative Software, Software Configuration Management, Software Development Tools, Unix Shell, Command-Line Interface, Secure Coding
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Time Management, Goal-Oriented, Productivity, Organizational Skills, Goal Setting, Prioritization, Planning, Delegation Skills, Multitasking, Personal Development, Resource Allocation, Negotiation, Scheduling, Strategic Prioritization, Self-Awareness, Decision Making, Benchmarking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft PowerPoint, Timelines, Product Roadmaps, Microsoft 365, Presentations, Technology Roadmaps, Milestones (Project Management), Project Schedules, Project Management, Business Process Management, Business Communication
Beginner · Guided Project · Less Than 2 Hours