Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Diversity Programs, Cultural Diversity, Workplace inclusivity, Employee Engagement, Intercultural Competence, Data Collection, Drive Engagement, Recruitment Strategies, Recruitment, Business Metrics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Sales Process, Sales Presentations, Customer Relationship Management (CRM) Software, Target Market, Market Analysis, Sales, Presentations, Content Creation, Graphic Design, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Conflict Management, Communication Strategies, Relationship Building, Emotional Intelligence, Trustworthiness, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: User Story, Negotiation, Data Presentation, Product Requirements, Risk Management, Professional Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cost Estimation, Project Estimation, Project Scoping, Work Breakdown Structure, Cost Management, Project Planning, Project Schedules, Sprint Planning, Project Controls, Scope Management, Estimation, Earned Value Management, Scheduling, Project Management, Timelines, Change Control, Variance Analysis, Dependency Analysis, Network Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Brand Loyalty, Customer experience improvement, Marketing Automation, Customer Insights, Value Propositions, Portfolio Management, Data-Driven Marketing, Automation
Mixed · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Visual Design, User Interface (UI), Graphic and Visual Design, UI/UX Strategy, User Interface (UI) Design, Mockups, Layout Design, Web Design, Responsive Web Design, Digital Design, Wireframing, Design Elements And Principles, Usability, Design Strategies, Prototyping
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Brand Strategy, Adobe Express, Presentations, Branding, Creative Design, Target Audience, Visual Design, Typography, Adobe Creative Cloud, Storytelling, Adobe Illustrator, Diversity and Inclusion, Adobe Acrobat, Color Theory, Creative Thinking, Creative Problem-Solving, Digital Assets, Communication, Entrepreneurship, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Customer Engagement, Business Transformation, Technology Strategies, Revenue Management, Growth Strategies, Service Level Agreement, Cloud Services, Platform As A Service (PaaS), Consumer Behaviour, Cloud Computing, Infrastructure As A Service (IaaS)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Private Equity, Price Negotiation, Negotiation, Contract Negotiation, Business Valuation, Investment Management, Equities, Due Diligence, Performance Measurement, Portfolio Management, Banking, Organizational Structure, Asset Management, Continuous Monitoring, Liquidation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Product Promotion, Marketing Materials, Promotional Strategies, Graphic and Visual Design Software, Product Knowledge, Design, Dashboard, Graphic and Visual Design, Commercialization, Creative Design, Graphic Design, Selling Techniques, Sales
Beginner · Guided Project · Less Than 2 Hours