IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnQuest
Skills you'll gain: Docker (Software), Containerization, Microservices, Application Deployment, CI/CD, Data Persistence, DevOps, YAML, Software Development, Virtualization, Application Security, Virtual Networking, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Predictive Modeling, Clinical Data Management, Intensive Care Unit, Risk Modeling, Clinical Practices, Patient Evaluation, Decision Support Systems, Applied Machine Learning, Health Informatics, Model Evaluation, Qualitative Research, Data Analysis, Model Deployment
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Environment, Chemistry, Environmental Science, Biochemistry, Laboratory Testing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Construction Estimating, Risk Management, Cost Estimation, Project Estimation, Construction Management, Bidding, Construction, Cost Management, Verification And Validation, Workflow Management, Request for Proposal, Ethical Standards And Conduct, Budgeting, Project Management, Project Documentation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Load Balancing, Google Cloud Platform, Virtual Machines, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Amazon Web Services, Cloud Infrastructure, Multi-Cloud, Virtualization, Virtual Networking, Network Routing, Firewall
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cinematography, Storyboarding, Video Production, Storytelling, Editing, Creativity, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Document Management, Microsoft Power Automate/Flow, Email Automation, Version Control, Intranet, Automation
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Pandas (Python Package), Data Wrangling, NumPy, Data Visualization, Data Cleansing, Data Structures, Data Analysis, Data Manipulation, Data Preprocessing, Data Transformation, Exploratory Data Analysis, Statistical Analysis, Jupyter, Programming Principles, Python Programming, Scripting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Cyber Threat Intelligence, Vulnerability Management, Cybersecurity, Data Persistence, Risk Analysis
Advanced · Course · 1 - 3 Months