Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Information Systems Security, Cyber Security Policies, Data Ethics, Cyber Governance, Application Security, Cyber Risk, Computer Security, General Data Protection Regulation (GDPR), Responsible AI

Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Mainframe Computing, Operating System Administration, System Programming, Operating Systems, Unix Commands, Data Management, File Systems, Data Storage, File Management

Skills you'll gain: COBOL (Programming Language), File I/O, IBM Cloud, Mainframe Computing, Programming Principles, Mainframe Technologies, Procedure Development, Program Development, Data Structures, Debugging, Editing

Skills you'll gain: LangGraph, Generative AI Agents, AI Orchestration, Agentic systems, AI Workflows, OpenAI API, LLM Application, Agentic Workflows, Prompt Patterns, OpenAI, Large Language Modeling, AI Enablement, Retrieval-Augmented Generation, Artificial Intelligence, Development Environment, Tool Calling, Microsoft Azure, AI Personalization, Microsoft Development Tools, Microsoft Visual Studio

Skills you'll gain: Music, Music Performance, Entrepreneurship, Intellectual Property, Digital Transformation, Marketing Communications, Marketing, Business Modeling, Revenue Management, Business Ethics, Event Management, Media Production

Skills you'll gain: Proposal Development, Innovation, Market Opportunities, Entrepreneurship, Business Modeling, New Business Development, Corporate Strategy, Corporate Finance, New Product Development, Strategic Thinking, Business Strategy, Value Propositions

Skills you'll gain: Product Testing, Hazard Analysis, Analytical Chemistry, Environmental Regulations, Pharmacology, Biochemistry, Cell Cultures, Environmental Science, Biochemical Assays, Laboratory Research, Biostatistics, Bioinformatics, Molecular Biology, Data Mining

Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Digital Transformation, Business Analysis, Competitive Analysis, Action Oriented, Analysis, Business Transformation, Business Development, Market Analysis, Business Strategy, Business Valuation, Entrepreneurship, Technology Strategies, Business Technologies, E-Commerce, Emerging Technologies, Innovation, Business Modeling, Regulation and Legal Compliance

Skills you'll gain: Infectious Diseases, Epidemiology, Environment, Social Determinants Of Health, Sustainable Development, Public Health, Environment Health And Safety, Health Policy, Nutrition and Diet, Data Collection

Skills you'll gain: Computer Science, Computer Systems, Web Applications, Computer Literacy, Network Security, Computer Networking, Computational Thinking, Debugging, Web Design and Development, Cybersecurity, Problem Management, Software Architecture, Data Storage