IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Employee Performance Management, Performance Management, Team Motivation, Management Training And Development, Empathy, Coaching, Emotional Intelligence, Creativity, Communication
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Business Risk Management, Risk Management, Business Ethics, Financial Analysis, Data Storytelling, Return On Investment, Business Analysis, Business Writing, Financial Acumen, Proposal Writing, Decision Making
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Blockchain, Cryptography, Data Storage, Data Storage Technologies, Network Architecture, FinTech, Information Technology Architecture, Distributed Computing, Security Controls, Other Programming Languages, Programming Principles, Emerging Technologies, Scalability, Data Integrity, Transaction Processing, Interoperability
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Legal Risk, Contract Management, Contract Review, Risk Mitigation, Contract Compliance, Procurement, Vendor Contracts, Purchasing, Contract Negotiation, Strategic Sourcing, Decision Making, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Yad Vashem
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Database Administration, Relational Databases, Database Software, IT Automation
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Leadership Development, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Business Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Management, Team Building, Organizational Strategy, Coaching, Employee Performance Management, Mentorship, Teamwork, Collaboration, Innovation, Business Strategy, Smart Goals, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Analysis, Database Design, Business Process Modeling, Process Flow Diagrams, System Testing, Process Mapping, Functional Requirement, Application Deployment, Process Analysis, Business Analysis, Requirements Elicitation, Requirements Analysis, Development Testing, Data Management, System Design and Implementation, Software Design Documents, Stakeholder Management, Project Management, Data Visualization, Stakeholder Engagement
Advanced · Course · 1 - 3 Months