IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Mathematical Modeling, Applied Mathematics, Engineering Analysis, Algorithms
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Event Monitoring, Cloud Security, Security Information and Event Management (SIEM), Incident Response, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Energy and Utilities, Electrical Systems, Thermal Management, Sustainable Technologies, Climate Change Mitigation, Power Electronics, Equipment Design, Real Time Data, Mechanical Design
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Performance Review, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, AI Enablement, People Development, Human Resource Strategy, Constructive Feedback, Performance Analysis, Automation, Coaching, Data-Driven Decision-Making, Trend Analysis, Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Code Review, GitHub, Git (Version Control System), Version Control, Docker (Software), Software Development Tools, Continuous Integration, Containerization, Bioinformatics, Informatics, Automation, Data Analysis, R Programming
Advanced · Course · 1 - 3 Months

Skills you'll gain: Innovation, Education Software and Technology, Digital pedagogy, Creative Thinking, Adult Education, Technology Strategies, Professional Development, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, Data Infrastructure, Event Monitoring, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Cloud Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Matplotlib, Data Preprocessing, Regression Analysis, Scikit Learn (Machine Learning Library), Data Visualization, Python Programming, Applied Machine Learning, Pandas (Python Package), Model Evaluation, NumPy, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Data Manipulation, Dimensionality Reduction, Statistical Methods, Data Transformation, Feature Engineering, Unsupervised Learning, Performance Tuning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Animations, Responsive Web Design, Prototyping, Interaction Design, UI Components, Mockups, User Experience Design, User Interface (UI) Design, User Flows, Collaborative Software
Mixed · Course · 1 - 3 Months

Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, Generative AI, Development Environment, Javascript, Cloud Hosting, Software Installation, Databases
Beginner · Course · 1 - 4 Weeks