IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, Product Management, Product Strategy, User Research, New Product Development, Scalability, Lean Methodologies, Product Roadmaps, User Centered Design, Product Development, Growth Strategies, Market Opportunities, Innovation, Case Studies, Market Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Project Management, Project Coordination, Agile Methodology, Project Management Software, Project Management Life Cycle, Healthcare Project Management, Project Estimation, Jira (Software), Budget Management, Risk Management, Cost Estimation, Sprint Planning, Backlogs, Microsoft Teams
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Software Versioning, Version Control
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Business Transformation, Strategic Leadership, Strategic Planning, Business Communication, Change Management, Organizational Leadership, Organizational Structure, Business Planning, Competitive Analysis, Business Writing, Leadership, Business Analysis, Business Strategy, Presentations, Financial Analysis, Project Planning, Financial Planning
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cascading Style Sheets (CSS), Web Design, Web Design and Development, No-Code Development, HTML and CSS, Web Content, Open Source Technology, Creativity, Web Development, Usability
Beginner · Guided Project · Less Than 2 Hours
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Collaborative Software, Sales Presentations, Productivity Software, Version Control, Data Sharing, Business Communication, Multimedia, Document Management, Workflow Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Management Office (PMO), Benefits Administration, Cost Benefit Analysis, Project Management Institute (PMI) Methodology, Resource Management, Scheduling, Change Management, Procurement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Risk Management Framework, Authentications, IT Management, Security Management, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Single Sign-On (SSO), Data Ethics, Computer Security Awareness Training, Multi-Factor Authentication, Change Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Metadata Management, Data Pipelines, Data Processing, Google Cloud Platform, Data Migration, Cloud Storage, Apache Airflow, Data Lakes, Data Storage, Big Data, Data Infrastructure, Extract, Transform, Load, Apache Spark, IT Automation, Data Management, Data Transformation, Serverless Computing, SQL
Beginner · Course · 1 - 3 Months

Technical University of Denmark (DTU)
Skills you'll gain: Chemical Engineering, Sustainable Technologies, Chemistry, Sustainable Engineering, Sustainable Development, Sustainable Systems, Process Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Collaborative Software, Project Management Software, Diagram Design, Workflow Management, Calendar Management, Project Management, Software Installation, Query Languages
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Software Testing, Open Web Application Security Project (OWASP), Business Logic, Secure Coding, Cryptography, Cybersecurity, Test Case, Identity and Access Management, Authentications, Vulnerability Assessments, Threat Modeling, Encryption, Data Validation, Network Protocols, Authorization (Computing), Web Applications
Intermediate · Course · 1 - 4 Weeks