IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Apache Kafka, Apache Spark, Data Pipelines, Distributed Computing, Real Time Data, Data Integration, Apache Hadoop, Security Controls, Configuration Management, Data Processing, Performance Tuning, Encryption, Authorization (Computing), Authentications
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Email Security, Mobile Security, Network Security, Open Web Application Security Project (OWASP), Threat Detection, TCP/IP, Network Analysis, Network Protocols, Cybersecurity, Application Security, Exploitation techniques, Wireless Networks, Splunk, Information Privacy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Devops Tools, Containerization, Docker (Software), Kubernetes, Prometheus (Software), Continuous Integration, DevOps, CI/CD, Jenkins, Application Deployment, Grafana, Application Performance Management, Continuous Deployment, Continuous Delivery, Configuration Management, Microservices, Infrastructure as Code (IaC), YAML, System Monitoring
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: White-Box Testing, Test Planning, Test Case, Software Testing, Debugging, Functional Testing, Software Documentation, Software Quality Assurance, Development Testing, Test Data, Issue Tracking, Software Technical Review, Quality Assurance, Development Environment, Technical Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Prompt Engineering, Responsible AI, Data Synthesis, Data-Driven Decision-Making, Data Preprocessing, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Communication Planning, Organizational Effectiveness, Process Development, Needs Assessment, Stakeholder Engagement, Stakeholder Communications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Electronic Systems, Electronics Engineering, Electronics, Electrical Engineering, Design Reviews, Hardware Design, Computer-Aided Design, Design Software, Engineering Design Process, Schematic Diagrams, Simulation and Simulation Software, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, General Networking, OSI Models, Network Protocols, Networking Hardware, TCP/IP, Microsoft Windows, Network Routers, Network Switches, Network Administration, Computer Networking, Technical Support and Services, Command-Line Interface, iOS Development, Operating Systems, Configuration Management
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Database Management Systems, Data Modeling, Database Design, Database Systems, Big Data, Unified Modeling Language, Database Architecture and Administration, Data Storage Technologies, Data Management, Apache Hadoop, Apache Spark, Conceptual Design
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Business Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Adaptability, Digital Marketing, Data Visualization
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cucumber (Software), Behavior-Driven Development, Selenium (Software), Gherkin (Scripting Language), Test Automation, Test Script Development, JUnit, Software Testing, Apache Maven, Test Case, Scenario Testing, Java
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Command-Line Interface, Linux, Ubuntu, Linux Administration, Linux Commands, Unix Commands, Operating System Administration, Unix, Software Installation, Red Hat Enterprise Linux, System Configuration, Network Troubleshooting, User Accounts, Networking Hardware, Network Support, File Systems, Open Source Technology, File Management, Package and Software Management, Computing Platforms
Beginner · Course · 1 - 3 Months