IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Wireframing, Mockups, Web Content, Web Design, Information Architecture, Collaborative Software, User Experience Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Test Automation, Jenkins, Mobile Development, Test Execution Engine, Testability, Application Frameworks, Test Case, Regression Testing, Continuous Integration, Debugging, Scalability, CI/CD, Test Engineering, Maintainability, Automation, Continuous Deployment, Cross Platform Development, Containerization
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Predictive Analytics, Data Presentation, Responsible AI, Predictive Modeling, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Data Visualization, Decision Making, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library), Business Marketing, Natural Language Processing, Text Mining, Python Programming, Reinforcement Learning, Data Security, Network Analysis, Security Awareness
Beginner · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Prompt Engineering, Generative AI, Business Process Automation, Robotic Process Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sustainable Development, Sustainable Business, Corporate Sustainability, Sustainable Design, Systems Thinking, Professional Development, Leadership, Strategic Leadership, Change Management, Professional Networking, Self-Awareness
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, Human Resources, Artificial Intelligence, Human Resource Strategy, Forecasting, Mitigation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, Data Storytelling, Presentations, Technical Communication, Artificial Intelligence, Stakeholder Communications, Ethical Standards And Conduct, Case Studies, Accountability, Risk Mitigation, Governance, Design, Stakeholder Analysis, Risk Management, Project Documentation
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Hardware, Hardware Architecture, Peripheral Devices, Networking Hardware, USB, Desktop Support, Computer Networking, Computer Architecture, Data Storage Technologies, Electrical Safety
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, IT Security Architecture, Secure Coding, Application Security, Security Testing, Security Strategy, Security Requirements Analysis, Software Development Methodologies, Software Development Life Cycle, Systems Architecture, DevSecOps, Cyber Security Strategy, Penetration Testing, Business Risk Management, Compliance Management
Beginner · Course · 1 - 4 Weeks