IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Collaborative Software, Style Guides, Usability, Functional Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jenkins, CI/CD, Continuous Integration, DevOps, Application Deployment, Continuous Delivery, Spring Framework, Build Tools, Version Control
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, AWS Identity and Access Management (IAM), Firewall, Command-Line Interface, Automation, Key Management
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Ajax, jQuery, JSON, Extensible Markup Language (XML), Web Applications, Javascript, Web Services, Event-Driven Programming, HTML and CSS
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Management, Case Studies, Data Preprocessing, Artificial Intelligence, Emerging Technologies, Exploratory Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Vulnerability Scanning, Cyber Security Assessment, Hardening, Threat Management, Patch Management, Cyber Risk, Continuous Monitoring, Threat Detection, Cyber Threat Hunting, Application Security, Security Controls, Cyber Attacks, Cyber Engineering, Cyber Security Policies, Network Security, Cyber Security Strategy, Network Engineering, Web Applications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Data Loss Prevention, Azure Active Directory, System Monitoring, User Accounts, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, Collaborative Software, Compliance Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Troubleshooting, Technical Support and Services, Data Governance
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Canva (Software), Photo Editing, Instagram, Social Media Content, Social Media, Content Creation, Social Media Marketing, Photography, User Accounts, Dashboard, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Deployment, Scalability, Data Security, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Kafka, Apache Spark, Scala Programming, Real Time Data, Apache Hadoop, Data Pipelines, Apache Cassandra, Applied Machine Learning, Big Data, Data Processing, Application Deployment, Distributed Computing, Development Environment
Advanced · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Sales Process, Performance Analysis
Beginner · Course · 1 - 4 Weeks