Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Networking Hardware, Network Infrastructure, Network Routers, General Networking, Embedded Software, Network Switches, Network Protocols, Network Architecture, Security Controls, Wireless Networks, Network Administration, Network Routing, Infrastructure Security, Local Area Networks, Telecommunications, Communication Systems, Distributed Computing, Python Programming, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Payroll Processing, Payroll Administration, Accounting Software, Financial Reporting, Payroll Systems, Payroll, Business Reporting, Accounting, General Accounting, Management Reporting, Standard Accounting Practices, Accounting Systems, Accounting and Finance Software, Tax Management, Workflow Management, Vendor Management, Accounts Payable, Small Business Accounting, Accounting Records, Collaborative Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Case Studies, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Analysis, Customer Retention, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Development, Sales Process, Email Marketing, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Marketing Automation, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Performance Metric, Process Mapping, Dashboard, Service Level Agreement, Performance Measurement, Business Reporting
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Performing Arts, Oral Expression, Self-Awareness, Writing, Storytelling, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Analysis, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Responsible AI, AI Personalization, Education Software and Technology, Generative AI Agents, Developing Training Materials, AI Enablement, Workforce Development, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Learning Management Systems, Generative AI, Instructional Design, AI literacy, HR Tech, Learning Styles, Content Creation, Learning Theory, Human Learning, Learning Strategies, Childhood Education and Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Business Research, Surveys, Survey Creation, Qualitative Research, Data Quality, Persona Development, Sample Size Determination, Data Governance, File Management, Sampling (Statistics), Market Research, Marketing Analytics, Return On Investment, Focus Group, Quantitative Research, General Data Protection Regulation (GDPR), Key Performance Indicators (KPIs), Research Design, Research Methodologies
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Marketing Planning, Marketing Strategies, Advertising, Marketing Strategy and Techniques, Strategic Marketing, Business Planning, Marketing Effectiveness, Marketing, Customer Acquisition Management, Growth Strategies, Business Marketing, Digital Advertising, Target Market, Digital Marketing, Customer Retention
Mixed · Course · 1 - 3 Months

University of North Texas
Skills you'll gain: Research Design, Research and Design, Research, Research Methodologies, Qualitative Research, Scientific Methods, Business Research, Research Reports, Data Collection, Sample Size Determination, Analysis, Ethical Standards And Conduct, Decision Making, Probability & Statistics
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Land Management, Legal Risk, Financial Analysis, Decision Making, Sustainability Standards, Property and Real Estate, Risk Management, Risk Analysis, Sustainable Systems, Policy Analysis, Research, and Development, Lease Contracts, Environment and Resource Management, Production Process, Cash Flows, Market Dynamics
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Power BI, Data Analysis, Data Synthesis, Data Transformation, Timelines, Data Manipulation, Data Management
Beginner · Course · 1 - 4 Weeks