IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

AI CERTs
Skills you'll gain: Policy Development, Governance, Data Governance, Data Strategy, Public Policies, Policy Analysis, Regulatory Requirements, Governance Risk Management and Compliance, Artificial Intelligence, Economics, Policy, and Social Studies, Artificial Intelligence and Machine Learning (AI/ML), Market Dynamics, Generative AI, Generative AI Agents, Accountability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Data Loss Prevention, Azure Active Directory, System Monitoring, User Accounts, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, Collaborative Software, Compliance Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Troubleshooting, Technical Support and Services, Data Governance
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, Data Infrastructure, Event Monitoring, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Cloud Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Infrastructure as Code (IaC), Endpoint Security, Vulnerability Management, Cloud Computing Architecture, Cloud Security, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Attacks, Zero Trust Network Access, Cybersecurity, Network Security, Cloud Deployment, Infrastructure Security, Mobile Security, Security Controls, Disaster Recovery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, No-Code Development, Process Improvement, Business Process Automation, Process Design, Automation, Project Management Software, Systems Thinking, Slack (Software), Collaborative Software, Cloud-Based Integration, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploitation techniques, Brute-force attacks, Cyber Security Assessment, Intrusion Detection and Prevention, Network Security, Remote Access Systems, Network Protocols, Command-Line Interface, Network Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Azure Active Directory, Hyper-V, Enterprise Architecture, System Implementation, Infrastructure Architecture, Configuration Management, IT Infrastructure, Mac OS, Microsoft Azure, System Requirements, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Multimedia, Education Software and Technology, Developing Training Materials, Finance, Presentations, Video Editing, Video Production, Generative AI, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unix, Unix Commands, Shell Script, Bash (Scripting Language), Operating System Administration, Linux, File Systems, Operating Systems, Command-Line Interface, Performance Tuning, System Monitoring, System Programming, File Management, OS Process Management, System Configuration
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Social Network Analysis, Data Analysis, Python Programming, Probability Distribution
Advanced · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Security, Amazon Web Services, Cloud Management, Cyber Governance, Security Controls, Amazon CloudWatch, Data Governance, Governance, Governance Risk Management and Compliance, Compliance Management, Multi-Tenant Cloud Environments, Continuous Monitoring, Risk Control, Account Management, Threat Detection, Automation, Configuration Management, Budget Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Goal Setting, User Feedback, Constructive Feedback, Employee Performance Management, Performance Appraisal, Registration, Dashboard, Email Automation, Collaborative Software, Digital Communications, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours