Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Digital Transformation, Lifelong Learning

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills

Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Cloud Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, Infrastructure as Code (IaC), Continuous Delivery, Containerization, Cloud Applications, Cloud Security, System Monitoring

Skills you'll gain: Windows PowerShell, Scripting, IT Automation, Command-Line Interface, System Configuration, File Management, Software Installation, Development Environment, Integrated Development Environments, Data Management

Skills you'll gain: Role-Based Access Control (RBAC), Authentications, Secure Coding, ASP.NET, Microsoft Copilot, Data Security, Back-End Web Development, Authorization (Computing), JSON, Identity and Access Management, Data Storage, Application Programming Interface (API), Encryption

Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Design Thinking, Business Process Management

Skills you'll gain: GitHub, DevOps, Version Control, CI/CD, Continuous Integration, Continuous Deployment, Development Environment, Software Development, Amazon Elastic Compute Cloud

Skills you'll gain: Sustainable Development, Project Finance, Sustainable Systems, Civil Engineering, Sustainable Design, Sustainability Standards, Economic Development, Environmental Social And Corporate Governance (ESG), Social Impact, Climate Change Adaptation, Environment, Environmental Engineering, Strategic Partnership, Feasibility Studies, Climate Change Mitigation, Project Management, Stakeholder Engagement, Project Planning, Private Equity, Loans

Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation

Skills you'll gain: Team Leadership, Team Management, Organizational Leadership, Team Motivation, Virtual Teams, People Management, Telecommuting, Leadership, Digital Transformation, Workforce Development, Employee Retention, Talent Management, Employee Engagement, Diversity and Inclusion, Adaptability

Skills you'll gain: Cyber Attacks, Data Security, Safety and Security, Cybersecurity, Computer Security Awareness Training, digital literacy, Information Systems Security, Security Strategy, Security Controls, Data Loss Prevention, Incident Response, Data Storage, Vulnerability Assessments, Patch Management