IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: User Centered Design, Innovation, User Research, Digital Transformation, Platform As A Service (PaaS), Software As A Service, Design Thinking, Service Design, Solution Design, Business Strategy, Business Development, Case Studies, Health Technology, Competitive Analysis, Value Propositions, New Product Development, Product Strategy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Cloud Deployment, Data Integration, Cloud Hosting, Query Languages, Cloud Computing, Public Cloud, Data Management
Advanced · Project · Less Than 2 Hours

Yale University
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Microsoft Azure, Serverless Computing, Cloud Development, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Authentications, Cloud Applications, Cloud Deployment, Containerization, NoSQL, Identity and Access Management, Cloud Storage, Application Performance Management, Operational Databases, Encryption
Intermediate · Course · 3 - 6 Months

Skills you'll gain: File Systems, Linux Administration, Data Storage, Linux, Operating Systems, Linux Commands, Data Management, Systems Administration, Data Security
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Cloud Security, Role-Based Access Control (RBAC), Secure Coding, Application Security, Service Management, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Software Versioning, Version Control
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: C and C++, C++ (Programming Language), Object Oriented Programming (OOP), System Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Network Security, Network Routing, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Network Monitoring, Virtual Private Networks (VPN), Firewall, Network Infrastructure, Network Troubleshooting, Border Gateway Protocol, Network Performance Management, Virtual Networking, Network Analysis, Authentications, Encryption
Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Endpoint Security, Endpoint Detection and Response, Threat Detection, Zero Trust Network Access, Cyber Threat Hunting, MITRE ATT&CK Framework, Cyber Threat Intelligence, Intrusion Detection and Prevention, IT Security Architecture, Threat Management, Cybersecurity, Security Controls, Continuous Monitoring, Anomaly Detection, System Monitoring, Identity and Access Management, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Installation, Operating Systems, Package and Software Management, Microsoft Windows, Continuous Deployment, System Configuration, IT Infrastructure, Simulations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: jQuery, Ajax, Javascript and jQuery, JSON, Animations, Event-Driven Programming, Debugging, JavaScript Frameworks, UI Components, Application Programming Interface (API), Web Applications, Web Development Tools, Responsive Web Design, Javascript, Interactive Design, HTML and CSS, Game Design, Data Validation, User Interface (UI) Design
Intermediate · Specialization · 3 - 6 Months