Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Consultative Approaches, Market Analysis, Market Opportunities, Organizational Structure, Market Data, Business Relationship Management, Rapport Building, Business Modeling, Business Solutions, Business Technologies, Active Listening, Consulting, Relationship Building, Technology Solutions
â 4.8 (26) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
â 4.8 (24) · Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Personalized Campaigns, Customer experience improvement, Self Service Technologies, Marketing Psychology, AI Enablement, Business-To-Consumer, Customer experience strategy (CX), Consumer Behaviour, Marketing Automation, MarTech, Artificial Intelligence, Data-Driven Marketing, Marketing, Decision Support Systems, Responsible AI, Data Ethics
â 4.9 (12) · Intermediate · Course · 1 - 3 Months
Skills you'll gain: Investments, Market Dynamics, Financial Services, Investment Management, Equities, Financial Market, Securities (Finance), Wealth Management, Due Diligence, Market Data, General Finance, Market Trend, Portfolio Management, Artificial Intelligence, Capital Markets, Responsible AI, Risking, Research, Risk Management, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Email Marketing, Email Automation, Lead Generation, Marketing Automation, Make.com, Digital Marketing Tools, Google Sheets, Social Media, Gmail
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Business Valuation, Equities, Finance, Financial Analysis, Financial Modeling, International Finance, Financial Data
â 4.3 (7) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours
Ăcole Polytechnique FĂ©dĂ©rale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Data Structures, Functional Design, Object Oriented Programming (OOP), Other Programming Languages, Object Oriented Design, Computational Logic, Command-Line Interface
â 4.8 (66) · Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales Development, Sales, Rapport Building, Value Propositions, Sales Pipelines, Lead Generation, General Sales Practices, User Research, Sales Process, Persona Development, Cold Calling, Intercultural Competence, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Cultural Sensitivity
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Visionary, Cognitive flexibility, Brainstorming, Creative Thinking, Strategic Thinking, Open Mindset, Creative Problem-Solving, Forecasting, Ideation, Problem Solving, Overcoming Obstacles, Creativity, Innovation, Critical Thinking, Decision Making, Stress Management, Dealing With Ambiguity, Empowerment, Trend Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cost Management, Project Schedules, Scope Management, Earned Value Management, Project Controls, Stakeholder Analysis, Project Management, Project Risk Management, Project Scoping, Project Management Life Cycle, Cost Estimation, Stakeholder Engagement, Requirements Management, Scheduling, Risk Analysis, Stakeholder Management, Team Management, Agile Project Management, Team Performance Management, Risk Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kanban Principles, Project Management, Collaborative Software, Operations Management
â 4.4 (11) · Beginner · Guided Project · Less Than 2 Hours