Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management

Skills you'll gain: Operating System Administration, Information Technology Operations, Incident Management, Security Management, IT Automation, Security Controls, Systems Administration, System Support, Technical Support and Services, Endpoint Security, Data Security, General Networking, Network Troubleshooting, Knowledge of Apple Software, Wireless Networks, File Systems, File Management, Identity and Access Management, User Accounts, Authentications

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, AI Workflows, Analytics, Application Development

Skills you'll gain: Event-Driven Programming, Apache, Web Development, Web Scraping, Web Applications, Python Programming, Database Application, Data Persistence, Web Servers, Databases, Web Frameworks, Server Side, Application Frameworks, Extensible Markup Language (XML), Scripting, Network Protocols, Hypertext Markup Language (HTML), Servers, UI Components, User Interface (UI)

Skills you'll gain: Command-Line Interface, Graphical Tools, File Management, Software Development Tools, System Configuration, Development Environment

Skills you'll gain: Computational Logic, Data Structures, Diagram Design, Dataflow, Program Development, Data Management

Skills you'll gain: User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, No-Code Development, UI Components, Interactive Design, Plot (Graphics)

Skills you'll gain: Relational Databases, SQL, Microsoft SQL Servers, Databases, Database Systems, Business Intelligence, Transact-SQL, Business Reporting, Data Access

Skills you'll gain: Data Visualization, Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Entry, Data Management

Skills you'll gain: Bioinformatics, Molecular, Cellular, and Microbiology, Molecular Biology, Epidemiology, Infectious Diseases, Life Sciences, Microbiology, Science and Research, Biology

Skills you'll gain: Business Metrics, Performance Metric, Performance Measurement, Agile Methodology, Data-Driven Decision-Making, Agile Product Development, Data Storytelling, Agile Project Management, Data Visualization, Continuous Improvement Process, Product Improvement, Team Performance Management, Product Management, Teamwork, Team Management, Product Development, Cross-Functional Team Leadership, Product Planning

Skills you'll gain: Routing Protocols, Open Shortest Path First (OSPF), Virtual Private Networks (VPN), Wide Area Networks, Network Architecture, Network Troubleshooting, Network Support, TCP/IP, Network Routers, Network Planning And Design, Network Monitoring, Networking Hardware, Network Protocols, Network Administration, System Configuration, System Implementation, Configuration Management