IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: User Feedback, Workflow Management, Constructive Feedback, Process Improvement, Project Management Software, Accountability, Drive Engagement, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Engagement, Stakeholder Communications, Marketing Communications, Drive Engagement, Campaign Management, Email Marketing, Strategic Communication, Business Writing, Business Correspondence, Communication Strategies, Communication, Concision, Writing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Data Cleansing, Performance Analysis, Performance Measurement, Cleanliness, Key Performance Indicators (KPIs), Performance Improvement, Marketing Effectiveness, Data Quality, Data Maintenance, Data Validation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: MLOps (Machine Learning Operations), Jupyter, Model Deployment, Google Cloud Platform, Applied Machine Learning, Data Preprocessing, Virtual Machines, Computing Platforms, Development Environment, Collaborative Software
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Content Performance Analysis, A/B Testing, Personalized Campaigns, Performance Analysis, Email Automation, Marketing Analytics, Data-Driven Marketing, Campaign Management, Content Optimization, Driving engagement, Campaign Planning, Content Creation
Beginner · Course · 1 - 4 Weeks

Serviço Nacional de Aprendizagem Industrial - Departamento Nacional
Skills you'll gain: Google Workspace, digital literacy, Productivity Software, Collaborative Software, Google Docs, Microsoft Teams, Digital Communications, Digital Transformation, Google Sheets, Virtual Teams, Technology Solutions, Telecommuting, Telephone Skills, Telecommunications, Mobile Security, Events and Conferences, Education Software and Technology, Resource Utilization, Branding, Cloud Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: SQL, Health Information Management, Relational Databases, Database Design, Back-End Web Development, Query Languages, Database Application, Database Development, Database Management, Databases, Database Software, Database Management Systems, Web Applications
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Organizational Change, Change Management, Google Workspace, Data Migration, Cloud Deployment, User Provisioning, Gmail, Network Routing, Interoperability, End User Training and Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Prometheus (Software), Google Gemini, Anthropic Claude, Cloud-Native Computing, AI Workflows, Amazon Bedrock, AI Integrations, Grafana, Command-Line Interface, Real Time Data, Software Installation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Change Management, Organizational Change, Culture Transformation, Communication Planning, Training Programs, Business Transformation, Process Development, Google Workspace, End User Training and Support, Organizational Development, Training and Development, Employee Training, Operational Analysis, Stakeholder Management, Customer Success Management, Journey Mapping, Stakeholder Communications, Customer Engagement, Strategic Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Google Gemini, Gemini, Google Workspace, Data Access, Data Store, AI Integrations, OAuth, Data Storage, Collaborative Software, AI powered creativity, AI Enablement, Information Management, Enterprise Application Management, Application Programming Interface (API), System Configuration, Cloud API, Identity and Access Management, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, Web Applications, Application Development, Web Design and Development, Javascript, Hypertext Markup Language (HTML), Front-End Web Development, Transaction Processing, Data Validation
Beginner · Course · 1 - 4 Weeks