IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), User Story, Agile Methodology, Business Process Automation, Workflow Management, Automation, Sprint Planning, Configuration Management, Project Management Software, Performance Metric, Process Optimization, Application Performance Management, Debugging, Due Diligence, Return On Investment, Analysis
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Social Media, Social Media Marketing, Target Audience, Social Media Strategy, Digital Transformation, Professional Networking, Marketing Strategies, Social Network Analysis, Market Analysis, Real Time Data
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Automation, Email Marketing, Target Audience, Copywriting, Marketing Automation, Marketing Materials, Customer Analysis, Campaign Management, HubSpot CRM, User Experience, Customer Engagement, Workflow Management, Marketing Communications, Content Creation, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Business Writing, Business Correspondence, Proposal Writing, Proposal Development, Target Audience, Business Communication, Report Writing, Writing, Concision, Persuasive Communication, Communication, Writing and Editing, Tactfulness, Diplomacy, Customer Complaint Resolution, Organizational Skills, Grammar, Communication Strategies, Editing, Proofreading
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Disabilities, Special Education, Literacy, Individualized Education Programs (IEP), Diagnostic Tests, Working With Children, Psychological Evaluations, Student Support and Services, Education Software and Technology, Resilience, Learning Strategies, Child Development, Law, Regulation, and Compliance, Neurology, Advocacy
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Recognizing Others, Leadership Development, Leadership, Growth Mindedness, Initiative and Leadership, Organizational Leadership, Team Leadership, Personal Development, Team Motivation, Leadership and Management, Self-Awareness, Drive Engagement, Strategic Leadership, Influencing, Motivational Skills, Business Leadership, Trustworthiness, Visionary, Team Management, Team Oriented
Beginner · Course · 1 - 3 Months

Skills you'll gain: Risk Modeling, Financial Modeling, Budgeting, Risk Analysis, Capital Budgeting, Risk Management, Portfolio Risk, Financial Analysis, Portfolio Management, Key Performance Indicators (KPIs), Operating Budget, Investments, Asset Management, Return On Investment, Market Data, Smart Goals, Financial Forecasting, Performance Measurement
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Model Evaluation, LLM Application, Large Language Modeling, Prompt Engineering, Hugging Face, Transfer Learning, Context Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: QuickBooks (Accounting Software), Expense Reports, Expense Management, Accounting Software, Bookkeeping, Accounting Records, Record Keeping, Accounting, Small Business Accounting, Accounts Payable, General Ledger, Transaction Processing, Financial Accounting, General Accounting, Financial Reporting, Data Entry
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Marketing Strategies, Promotional Strategies, Blockchain, Social Media Marketing, Social Media Strategy, Web Development, Content Creation, Technical Documentation, Market Liquidity, Command-Line Interface, Market Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: Application Programming Interface (API), Test Execution Engine, Interactive Data Visualization, Web Applications, Debugging
Beginner · Course · 1 - 4 Weeks