• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • Status: New
    New
    P

    Packt

    Java Concurrency, Performance, and Networking

    Skills you'll gain: Java Programming, Java, Performance Tuning, Memory Management, Web Servers, Web Applications, Server Side, Computer Networking, TCP/IP, OS Process Management, Context Management, Software Development, Encryption, Network Protocols, Scalability, Maintainability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Human Resource Management Done Right

    Skills you'll gain: Talent Pipelining, Prompt Engineering, Talent Acquisition, Team Performance Management, Performance Management, Smart Goals, Google Gemini, Time Management, Performance Appraisal, Interviewing Skills, Responsible AI, Culture Transformation, Workforce Planning, Generative AI, ChatGPT, Employee Onboarding, Recruitment, Employee Engagement, Key Performance Indicators (KPIs), Prompt Engineering Tools

    4.5
    Rating, 4.5 out of 5 stars
    ·
    558 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Leading transformations: Manage change

    Skills you'll gain: Change Management, Organizational Change, Business Transformation, Leadership and Management, Influencing, Open Mindset, Cognitive flexibility, Leadership, Adaptability, Leadership Development, Resource Management, Resourcefulness, Process Mapping, Growth Mindedness, Gap Analysis, Dealing With Ambiguity, Overcoming Obstacles, Performance Measurement, Creative Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    The Art of Cyber Security

    Skills you'll gain: Cybersecurity, Security Strategy, Cyber Attacks, Cyber Governance, Security Management, Security Awareness, Human Factors (Security), Threat Management, Data Security, Cloud Security, Innovation, Decision Making, Risk Management

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Software Architecture

    Skills you'll gain: Software Architecture, Unified Modeling Language, Systems Architecture, Software Design, Software Design Documents, Software Visualization, Product Family Engineering, Software Development, Software Documentation, Diagram Design, Software Technical Review, Application Deployment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    953 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    479 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Become a Journalist: Report the News!

    Skills you'll gain: Interviewing Skills, Journalism, Media and Communications, Multimedia, Driving engagement, Electronic Media, Report Writing, Research Reports, Investigation, Research, Storytelling, Peer Review, Content Creation, Intelligence Collection and Analysis, Community Outreach, Ethical Standards And Conduct, International Relations, Data Collection, Rapport Building, Writing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Generative AI in Business

    Skills you'll gain: AI Integrations, AI Personalization, Generative AI, AI Product Strategy, Generative Model Architectures, AI Enablement, Data Integration, Customer experience strategy (CX), Strategic Thinking, Communication Planning, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Project Performance, Solution Design, Business Strategies, Business Process Management, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    140 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Creo Incubator

    Resilience

    Skills you'll gain: Resilience, Adaptability, Cognitive flexibility, Overcoming Obstacles, Composure, Visionary, Business Continuity, Compassion, Innovation, Constructive Feedback, Growth Mindedness, Self-Awareness, Open Mindset, Leadership Development, Business Ethics, Emotional Intelligence, AI Enablement, Digital Transformation, Leadership, Business Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    AutoCAD Fundamentals: Drawing and Precision Tools

    Skills you'll gain: AutoCAD, Computer-Aided Design, Technical Drawing, Engineering Drawings, Architectural Drawing, Design Software, Plot (Graphics), Graphical Tools, User Interface (UI), Command-Line Interface, Digital Design, UI Components, Design and Product, Design Elements And Principles, Systems Of Measurement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Fundamentals of AI Agents Using RAG and LangChain

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, LLM Application, Generative AI Agents, Large Language Modeling, Generative AI, Tool Calling, Hugging Face, Context Engineering, Embeddings

    4.6
    Rating, 4.6 out of 5 stars
    ·
    236 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Engineering Project Management: Scope, Time and Cost Management

    Skills you'll gain: Cost Estimation, Project Scoping, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Change Control, Work Breakdown Structure, Project Controls, Estimation, Requirements Management, Timelines, Change Management, Budget Management, Project Management, Planning, Project Documentation, Project Performance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 3 Months

1…818283…575

In summary, here are 10 of our most popular process improvement courses

  • Java Concurrency, Performance, and Networking: Packt
  • Human Resource Management Done Right: Coursera
  • Leading transformations: Manage change: Macquarie University
  • The Art of Cyber Security: Packt
  • Software Architecture: University of Alberta
  • CVS Health Retail Customer Service: CVS Health
  • Become a Journalist: Report the News!: Michigan State University
  • Generative AI in Business: University of Michigan
  • Resilience: Creo Incubator
  • AutoCAD Fundamentals: Drawing and Precision Tools: John Wiley & Sons

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok