IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Data Ethics, Data Storytelling, Visualization (Computer Graphics), Dashboard, Tableau Software, Data Manipulation, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Workflow Management, Business Workflow Analysis, No-Code Development, Business Process Automation, Performance Tuning, Automation, Process Optimization, Debugging, Performance Improvement, Process Improvement, Process Analysis, Performance Analysis, Auditing, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Editing, Writing, Proofreading, Report Writing, English Language, Style Guides
Mixed · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Authentications, CI/CD, Application Development, Interactive Data Visualization, React.js, Full-Stack Web Development, JavaScript Frameworks, Application Performance Management, SQL, Databases, Application Programming Interface (API), User Interface (UI)
Intermediate · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Project, Resource Management, Project Management Software, Resource Allocation, Project Schedules, Project Planning, Project Design, Project Scoping, Microsoft 365, Project Management, Work Breakdown Structure, Project Coordination, Microsoft Office, Project Estimation, Timelines, Scheduling, Project Documentation, Dependency Analysis, Productivity Software, User Interface (UI)
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Strategic Communication, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Architecture and Administration, Database Administration, Data Maintenance, Operational Databases, Relational Databases, Capacity Planning, Database Management, Data Integrity, Application Performance Management, Disaster Recovery, Data Validation, Performance Tuning, Problem Management, Demand Planning, SQL, Data Access, Forecasting, Resource Planning, Performance Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Generative Model Architectures, Data Ethics, Large Language Modeling, Artificial Intelligence, Machine Learning, Artificial Neural Networks, Computer Science, Deep Learning, Machine Learning Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Redis, Data Persistence, Data Store, Performance Tuning, Transaction Processing, Operational Databases, Server Administration, Scalability, Scripting, Data Structures, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Transact-SQL, Server Administration, Relational Databases, Database Management Systems
Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Legal Strategy, Legal Proceedings, Legal Research, Legal Writing, Policy Analysis, Case Studies, Learning Strategies, Economics
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Resource Allocation, Variance Analysis, Sprint Planning, Agile Methodology, Agile Project Management, Capacity Planning, Project Estimation, Estimation, Resource Utilization, User Story, Project Management Software, Performance Analysis
Beginner · Course · 1 - 4 Weeks