When you enroll in this course, you'll also be enrolled in this Professional Certificate.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from HRCI
There are 4 modules in this course
This course introduces the foundational concepts and practices that support effective employee relations and workplace safety. You will examine employee and employer rights related to workplace conduct, privacy, fairness, and engagement, and how these rights guide HR decisions and organizational practices.
It covers methods for gathering, documenting, and responding to employee feedback and workplace concerns, as well as common sources of employee conflict and the communication and disciplinary processes used to address issues consistently and fairly. It also addresses laws, policies, and procedures that support workplace safety, security, and risk prevention, including organizational responses to incidents and compliance requirements.
By the end of this course, you will be able to:
● Identify employee and employer rights related to workplace conduct, privacy, and fairness
● Describe methods for gathering, documenting, and responding to employee concerns
● Explain sources of employee conflict and disciplinary and communication processes
● Identify laws, policies, and procedures that support workplace safety and risk prevention
In this module, you will explain employee and employer rights, describe how HR supports workplace standards through compliance practices, and identify programs and feedback methods that help build positive employee relations.
What's included
16 videos5 readings5 assignments
Show info about module content
16 videos•Total 50 minutes
Introduction to HRCI aPHRi•2 minutes
Course Overview: Employee Relations, Safety, and Compliance•2 minutes
Introduction to Building Positive Employee Relations•1 minute
Understanding Employee and Employer Rights•2 minutes
Workplace Rights and Legal Requirements•3 minutes
Supporting Compliance Through HR Practices•4 minutes
Example: Employee and Employer Rights•3 minutes
Basics of Employee Relations Programs•3 minutes
Recognition and Special Events•4 minutes
Diversity Programs•3 minutes
Logistics for Employee Relations Programs•3 minutes
Example: Employee Recognition Programs•3 minutes
An Introduction to Employee Feedback•4 minutes
Employee Feedback Methods•6 minutes
Example: Collecting Employee Feedback•3 minutes
Conclusion: Building Positive Employee Relations•1 minute
5 readings•Total 50 minutes
Course Syllabus•10 minutes
How to Be Successful in this Course•10 minutes
Summary Reading: Employee and Employer Rights•10 minutes
Graded Quiz: Building Positive Employee Relations•50 minutes
Practice Quiz: Employee and Employer Rights•15 minutes
Practice Quiz: Employee Recognition Programs•20 minutes
Practice Quiz: Collecting Employee Feedback•20 minutes
Activity: Use AI to Generate Questions•30 minutes
Conflict Resolution and Progressive Discipline
Module 2•5 hours to complete
Module details
In this module, you will define workplace behavior standards, summarize complaint investigation and progressive discipline processes, and describe workforce reductions, restructuring, and offboarding practices.
What's included
19 videos5 readings7 assignments
Show info about module content
19 videos•Total 51 minutes
Introduction: Conflict Resolution and Progressive Discipline•1 minute
Understanding Workplace Behavior Issues•3 minutes
Types of Workplace Behavior Issues•3 minutes
Strategies for Addressing Behavior Issues•3 minutes
Managing Absenteeism•3 minutes
Example: Workplace Behavior Issues•4 minutes
Introduction to Workplace Complaints•2 minutes
Types of Workplace Complaints•2 minutes
Approaches to Investigating Complaints•3 minutes
Example: Investigating a Workplace Complaint•3 minutes
Overview of Progressive Discipline•2 minutes
Progressive Discipline Process•3 minutes
Example: Progressive Discipline•3 minutes
Introduction to Workforce Restructuring•2 minutes
Types of Workforce Restructuring•4 minutes
Introduction to Offboarding•2 minutes
Offboarding Procedures and Responsibilities•3 minutes
Example: Workforce Restructuring and Offboarding•3 minutes
Conclusion: Conflict Resolution and Progressive Discipline•1 minute
Summary Reading: Workforce Restructuring and Offboarding•10 minutes
7 assignments•Total 185 minutes
Graded Quiz: Conflict Resolution and Progressive Discipline•50 minutes
Practice Quiz: Workplace Behavior Issues•20 minutes
Practice Quiz: Investigating Complaints•15 minutes
Activity: Draft a Progressive Discipline Action Plan•30 minutes
Practice Quiz: Progressive Discipline•20 minutes
Practice Quiz: Workforce Restructuring and Offboarding•20 minutes
Activity: Communicate the Next Step in a Progressive Discipline Plan•30 minutes
Performance Management and Appraisal
Module 3•4 hours to complete
Module details
In this module, you will describe performance management and appraisal processes, explain common methods for evaluating employee performance, and identify how organizations support performance through feedback, development, and ongoing monitoring.
What's included
16 videos5 readings6 assignments
Show info about module content
16 videos•Total 44 minutes
Introduction: Performance Management and Appraisal•1 minute
Performance Management Through the Employee Lifecycle•3 minutes
Supporting Goal-Setting Discussions•4 minutes
Example: Performance Management as a Development System•3 minutes
Graded Quiz: Performance Management and Appraisal•50 minutes
Practice Quiz: Performance Management as a Development System•20 minutes
Practice Quiz: Performance Appraisal Methods•15 minutes
Practice Quiz: Monitoring Performance Reviews•15 minutes
Practice Quiz: Ongoing Performance Management•20 minutes
Activity: Set SMART Performance Goals•30 minutes
Workplace Health, Safety, and Security
Module 4•7 hours to complete
Module details
In the final module, you will explain workplace health, safety, and security practices, identify workplace risks and assessment methods, and describe laws, policies, and data security practices that help maintain a safe and secure work environment.
What's included
18 videos5 readings7 assignments
Show info about module content
18 videos•Total 55 minutes
Introduction: Workplace Health, Safety, and Security•1 minute
Basics of Enterprise Risk Management•3 minutes
Key Elements of Enterprise Risk Management•3 minutes
Emergency Preparedness•4 minutes
Example: Enterprise Risk Management•3 minutes
Legal Standards for Workplace Health and Safety•3 minutes
Workplace Substance Abuse Policies•3 minutes
Workplace Violence and Mitigation•4 minutes
Example: Workplace Health and Safety Regulations•3 minutes
Impacts of Health and Safety Risks•4 minutes
Risk Identification and Assessment Methods•4 minutes
HR’s Role in Managing Workplace Risk•3 minutes
Example: Workplace Safety•3 minutes
Introduction to Data and Information Security•3 minutes
Types of Data and Information Security Risks•5 minutes
Privacy and Data Protection Requirements•4 minutes
Conclusion: Workplace Health, Safety, and Security•1 minute
Course Conclusion: Employee Relations, Safety, and Compliance•2 minutes
HRCI®, headquartered in Alexandria, Virginia, is the premier credentialing and learning organization for the human resources profession. For over 50 years, we have set the global standard for HR expertise and excellence through our commitment to the development and advancement of businesspeople in the people business. HRCI develops and offers world-class learning, as well as the administration of eight global certifications and is dedicated to helping professionals achieve new competencies that drive business results.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.