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Deliver Confluence Training

This course is part of Confluence Support, Reporting & Analytics Specialization

Instructor: ansrsource instructors

Included with

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2 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

How to design and deliver focused Confluence training that helps teams find information faster and use the tool with confidence.
How to evaluate post-training feedback, identify meaningful patterns, and make targeted improvements to training materials and methods.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Confluence Support, Reporting & Analytics Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 2 modules in this course

Delivering effective Confluence training starts with understanding how teams actually work. In this short, hands-on course, you’ll learn how to design and deliver focused Confluence training that helps teams find information faster and use the tool with confidence. Through practical scenarios and guided activities, you’ll practice planning 45-minute lunch-and-learns, demonstrating high-impact search and navigation workflows, and recording sessions for onboarding reuse. You’ll also learn how to evaluate post-training feedback, identify meaningful patterns, and make targeted improvements to training materials and methods. Designed for technical support and enablement professionals, Deliver Confluence Training builds your confidence in creating practical training that supports real adoption and reduces repeat questions.

Module details

In this module, you will design and deliver a focused Confluence training session for peers, emphasizing advanced search operators, learner engagement, and practical demonstrations that support real team workflows.

What's included

2 videos2 readings2 assignments

2 videosTotal 8 minutes

Welcome Video - How to Deliver Better Confluence Trainings4 minutes
Mastering Confluence Search: Time-Saving Operators4 minutes

2 readingsTotal 8 minutes

Best Practices for Teaching Confluence to Technical Teams5 minutes
Stepwise Walkthrough: How to Plan a Confluence Lunch‑and‑Learn That Actually Helps People Use Confluence Better3 minutes

2 assignmentsTotal 25 minutes

Hands-On Learning: Design a Confluence Training Session for Real Use15 minutes
Practice Quiz: Applying Confluence Training Best Practices10 minutes

In this module, you will learn to evaluate trainee feedback to improve Confluence training assets, refining slide content and adding hands-on exercises that address real learner pain points.

What's included

2 videos2 readings2 assignments

2 videosTotal 8 minutes

What to Look for in Post-Training Survey Results5 minutes
Congratulations and Continuous Learning Journey3 minutes

2 readingsTotal 8 minutes

From Feedback to Fixes: Turning Training Insights Into Real Improvement5 minutes
Stepwise Walkthrough: How to Revise a Confluence Training Session Using Learner Feedback3 minutes