Professional Skills: Negotiation

Professional Skills: Negotiation

This course is part of multiple programs.

Instructor: Tyler Galarneau

Included with

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5 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

4 hours to complete

Flexible schedule

Learn at your own pace

5 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

4 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Identify and leverage your existing negotiation skill sets.
Prepare effectively for negotiations by planning for various outcomes.
Process information and options through active listening and purposeful questioning.
Make successful and empathetic offers during negotiations.

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There are 5 modules in this course

Transform conversations into opportunities. Learn how to negotiate effectively with strategies that help you create win-win outcomes and foster lasting agreements.

Strong negotiation skills are vital for closing deals, managing projects and resolving workplace tension. Negotiation, developed by ASU’s Sandra Day O’Connor College of Law, provides a step-by-step guide to preparing for, engaging in and succeeding at negotiations of all types. Through self-paced, interactive learning, you’ll uncover how your brain influences decision-making, identify and refine your unique negotiation strengths, and apply practical tools for planning, offering, and reaching mutually beneficial solutions. This course emphasizes collaborative negotiation, helping you move beyond competition toward shared success.

This module will guide you through the process of recognizing and understanding your inherent negotiation strengths and weaknesses. You will explore various aspects of negotiation, from identifying the causes and resources that influence a negotiation to understanding how to flex your skills in different scenarios. By reflecting on your current abilities and learning from practical applications, you will gain a solid foundation for enhancing your negotiation prowess.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Identifying negotiation skill sets 10 minutes

7 plugins Total 50 minutes

Identifying negotiation skill sets: Causes and resources 5 minutes
Identifying negotiation skill sets: Flexing negotiation skills 4 minutes
Practice the solution: Flexing negotiation skills 15 minutes
Job aid: Flexing negotiation skills 3 minutes
Reflect on the solution: Identifying negotiation skill sets 10 minutes
Don’t overlook your existing skills: Key takeaways 3 minutes
Apply the solution: Identifying negotiation skill sets 10 minutes

Effective negotiation begins with thorough preparation. In this module, you will learn how to strategically plan for various negotiation outcomes, moving beyond simple research to anticipate different scenarios and develop robust strategies. You will discover the importance of advanced preparation and how it can significantly influence the success of your negotiations, ensuring you are ready for any turn the discussion might take.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Preparing for negotiation 10 minutes

7 plugins Total 45 minutes

Preparing for negotiation: Causes and resources 5 minutes
Preparing for negotiation: Planning for various outcomes 4 minutes
Practice the solution: Planning for various outcomes 10 minutes
Job aid: Planning for various outcomes 3 minutes
Reflect on the solution: Preparing for negotiation 10 minutes
Advanced preparation takes more than research: Key takeaways 3 minutes
Apply the solution: Preparing for negotiation 10 minutes

In this module, you will master the art of processing information and options during a negotiation. You will learn to actively listen and ask purposeful questions, which are crucial for gathering essential information and understanding the other party's perspective. This module emphasizes how effective information processing can lead to better decision-making and more favorable negotiation outcomes.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Processing information and options 10 minutes

7 plugins Total 45 minutes

Processing information and options: Causes and resources 5 minutes
Processing information and options: Learning by asking and listening 4 minutes
Practice the solution: Learning by asking and listening 10 minutes
Job aid: Learning by asking and listening 3 minutes
Reflect on the solution: Processing information and options 10 minutes
Listen actively and ask purposeful questions: Key takeaways 3 minutes
Apply the solution: Processing information and options 10 minutes

This module focuses on the strategic art of making offers in a negotiation. You will learn how to craft successful offers that are not only beneficial to you but also consider the other party's needs, fostering a collaborative environment. The module emphasizes the role of empathy in making offers and provides practical guidance on how to present your proposals effectively to achieve desired results.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Making offers 10 minutes

7 plugins Total 45 minutes

Making offers: Causes and resources 5 minutes
Making offers: Making successful offers 4 minutes
Practice the solution: Making successful offers 10 minutes
Job aid: Making successful offers 3 minutes
Reflect on the Solution: Making offers 10 minutes
Practice empathy when making offers: Key takeaways 3 minutes
Apply the solution: Making offers 10 minutes

This concluding module includes an end-of-course survey to gather your feedback and officially marks the completion of the course. This final section ensures you have a comprehensive understanding of the material and are ready to apply your newly acquired negotiation skills.

What's included

1 reading1 plugin

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Tyler Galarneau

Arizona State University

3 Courses 1,376 learners

Offered by

Arizona State University

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

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Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.