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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,142 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

A

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

JT

Mar 30, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.

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301 - 325 of 1,203 Reviews for Business Analysis & Process Management

By Abdullah S

•

Jan 11, 2024

Great Course, Highly recommended

By fresh u

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May 7, 2023

LEARNING AS NEVER BEEN THIS FUN.

By swaviman p

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Mar 14, 2021

very good and easy to understand

By Uriel C C

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Jul 30, 2025

Es muy genial y muy interesante

By Alfian S A

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Jan 11, 2025

sangat menarik untuk dipelajari

By Destinye B

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Aug 28, 2024

The course was precise and easy

By Sundas A

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Aug 4, 2024

I have had the best experience.

By Fahmi I

•

Jun 1, 2024

Proyeknya sangat mudah dipahami

By SHIVAM R S

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Sep 7, 2021

good project enhanced my skills

By Asif N

•

Oct 27, 2024

It was very informative course

By Raj S

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Sep 21, 2024

Pretty good skill very helpful

By Rasna V

•

Aug 20, 2024

It would be a nice experience

By Mai A D

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May 6, 2024

Very informative for beginners

By Aravind R

•

Dec 26, 2023

Very informative & Interactive

By Lalu F A J

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Sep 21, 2023

New knowldge on Lucidchart app

By Ritesh A

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Sep 27, 2020

Very good Subject for learning

By Illia L

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May 10, 2024

Good oportunity for beginers.

By Angel J A L

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Feb 6, 2024

Very accurate and accessible.

By Sahij B

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Sep 14, 2023

Great instructions by Mahi :)

By Phaello T

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May 24, 2025

It is an exceptional program

By Niraj G

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Apr 28, 2024

easy to learn and understand

By Pann E P

•

Jun 29, 2023

amazing journey to kick off!

By Boyle R

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May 10, 2021

Nice and easy to comprehend.

By KARMA T

•

Oct 21, 2020

Short and informative course

By Jenny C

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Oct 15, 2020

Loads of useful information.