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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,148 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

A

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

JT

Mar 30, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.

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By Mahmoud M

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Sep 22, 2021

good

By NISHA S

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Aug 20, 2021

NICE

By Rajuma R

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May 29, 2021

good

By AJJA N

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May 25, 2021

good

By AMIRTHA V

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Apr 4, 2025

wow

By Ahmad N A U M

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Dec 14, 2024

top

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May 27, 2024

jos

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Feb 8, 2024

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Jan 25, 2024

ZOR

By Yash A

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Sep 19, 2022

NA

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Dec 16, 2025

No

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Nov 29, 2025

Op

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Sep 15, 2025

Кк

By FARID S

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Sep 14, 2025

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By Ahmad C

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Dec 28, 2024

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Sep 2, 2024

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By Marden B

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Aug 27, 2024

👍

By wenjun c

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Aug 23, 2024

no

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Aug 18, 2024

ok

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May 30, 2024

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Feb 26, 2024

ok

By Gideon A

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Aug 17, 2022

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By Нурланулы М

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May 19, 2025

5

By Renad M S

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Apr 6, 2025

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By Luthfi R

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Oct 20, 2024

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