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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,148 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

A

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

JT

Mar 30, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.

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876 - 900 of 1,204 Reviews for Business Analysis & Process Management

By Danellé M

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Apr 13, 2025

It was very easy to follow and I feel a lot more confidence in what i can achieve

By Cheick A N S

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Sep 1, 2024

Le transfert approprié de connaissance dans le secteur management d'entreprise

By Norisol F

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Jul 9, 2022

some part of the session have audio issues and flactuation in terms of volume

By Thresia G

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Jan 9, 2024

it really helped to learn with business analytic terms and process knowledge

By Ekta T

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May 6, 2025

It just amezing and wroth full course thank you to crousera and their team

By Muhammad G

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Dec 22, 2020

This course is good for the very beginners in drafting business process.

By Ronke O

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Sep 29, 2025

The course is short but deliver on the learning objectives effectively

By kATREDDY S

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Oct 17, 2024

it was great oppurtinies to developed the carrer to self thank you

By Sanju T

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Sep 12, 2024

very good course for fast grab to knowledge in a business process

By gibson m

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Jan 16, 2025

very helpful for people who want to grow in their current roles

By Jose D C C (

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Oct 7, 2024

I am satisfied with the course. It served what I was expecting.

By Oluwatosin F

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Mar 16, 2022

COURSE MADE EASY TO UNDERSTAND. VERY SATISFIED WITH THE COURSE.

By Sharjeel N

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Mar 10, 2024

This course can be enhanced by adding more complex scenarios.

By suyash d

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Sep 15, 2021

its was an great experience, exactly what i was looking for

By Ajith

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May 31, 2025

Learn to easy and very simple then helpfull to me thanks

By Armel R

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Aug 11, 2024

Great intro to business analysis and process management.

By Sadman S

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Jul 10, 2024

i will give it 4 stars cause i havent got my certificate

By Emmanuela

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Aug 12, 2022

Il faut que vous mettiez le google doc du studio de yoga

By vinay k N

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Oct 13, 2022

IT FELT REALLY GOOD BUT THE AUDIO QUALITY WAS BIT POOR

By Zahid R

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Nov 1, 2024

well knowledge course but waiting for certificate.....

By Amarnath N

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May 13, 2021

Concise and comprehended, great course for beginners.

By Kanish T

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Dec 2, 2023

Perfect course to understand the basics of BA and PM

By Neha T

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May 26, 2021

I learned a lot in this course. Thank you Coursera.

By Gaurav S

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Mar 30, 2024

Highly recommend for business owners and students

By Soumyadeep M

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Sep 28, 2024

The course helped me sharpen my business skills.