This course explores the out-of-the-box capabilities of Amazon Connect, the various roles in the Amazon Connect contact center, and the Amazon Connect Contact Control Panel (CCP). The course includes the key features to deploy in Amazon Connect, considerations to get started, and a contact center agent’s daily activities.
PS
its was good reading about Amazon connect and the CCP and the quiz was really informative and easy to understand and thank you for teaching me..
B
Great Course, It shows the cutting edge of technology that Amazon have accomplished!
Showing: 5 of 5
its was good reading about Amazon connect and the CCP and the quiz was really informative and easy to understand and thank you for teaching me..
Great Course, It shows the cutting edge of technology that Amazon have accomplished!
Very helpful and informative course.
insightful and easy to follow
Very fresh food, af deposit