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Develop job-relevant skills with hands-on projects
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There are 2 modules in this course
By completing this course, learners will be able to design clear, insight-driven dashboards that visualize project health and team performance, and evaluate dashboard feedback to improve clarity, usability, and decision-making impact. Learners will build confidence in selecting what information matters most, organizing it effectively, and refining dashboards based on real stakeholder needs.
Build Insight Dashboards is designed for IT management professionals who want to move beyond simply reporting data to enable better conversations and decisions. The course focuses on practical, job-relevant skills, using realistic scenarios that mirror how dashboards are used in meetings and day-to-day operations. You will practice assembling dashboards, interpreting ambiguous feedback, and making thoughtful tradeoffs between detail and clarity.
What makes this course unique is its emphasis on evaluation and design reasoning, not just tools or visuals. Rather than following rigid rules, learners develop judgment about why certain dashboards succeed while others fail. Through hands-on practice, guided reflection, and scenario-based assessments, you’ll gain skills you can immediately apply to improve the dashboards you support today—and continuously refine them as needed to evolve.
In this module, you will design a clear, actionable project health dashboard in Confluence using native reporting and visualization tools. The focus is on assembling the right components to surface delivery status, workload, and risks for stakeholders.
What's included
2 videos2 readings1 assignment
Show info about module content
2 videos•Total 6 minutes
Let’s Build Insightful Dashboards•2 minutes
Connecting Jira Data to Confluence •4 minutes
2 readings•Total 11 minutes
Core Confluence Dashboard Components •8 minutes
Stepwise Walkthrough: Building a Live Support Operations Dashboard in Confluence•3 minutes
1 assignment•Total 15 minutes
Hands-On Learning: Build a Project Health Dashboard •15 minutes
Improve Dashboards with Feedback
Module 2•1 hour to complete
Module details
In this module, you will evaluate dashboard usability using stakeholder feedback and improve clarity, layout, and chart selection to better support decision-making.
What's included
3 videos2 readings2 assignments
Show info about module content
3 videos•Total 9 minutes
Reading Dashboard Feedback Effectively •3 minutes
Reworking Layouts and Visuals •3 minutes
Congratulations and Continuous Learning Journey•2 minutes
2 readings•Total 10 minutes
Visual Clarity and Chart Choices •7 minutes
Stepwise Walkthrough: Improving a Support Dashboard Based on Stakeholder Feedback•3 minutes
2 assignments•Total 35 minutes
Graded Quiz: Build and Improve Insight Dashboards •20 minutes
Hands-On Learning: Refine a Project Dashboard Using Stakeholder Feedback•15 minutes
Earn a career certificate
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Coursera brings together a diverse network of subject matter experts who have demonstrated their expertise through professional industry experience or strong academic backgrounds. These instructors design and teach courses that make practical, career-relevant skills accessible to learners worldwide.
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.