Chris Croft Training

Cognitive Bias at Work: Make Better Decisions

Chris Croft Training

Cognitive Bias at Work: Make Better Decisions

Chris Croft
Keith Thomson

Instructors: Chris Croft

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2 hours to complete
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Gain insight into a topic and learn the fundamentals.
2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Spot common cognitive biases and understand how they affect workplace decisions, risk, performance, and teamwork.

  • Use practical debiasing tools to improve meetings, reduce groupthink, and make better, more ethical decisions.

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Recently updated!

July 2026

Assessments

6 assignments

Taught in English

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This course is part of the Decision Making: Complete Guide Specialization
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There are 5 modules in this course

This module introduces the foundations of cognitive bias and shows why decision errors are not random mistakes or personal failings, but predictable patterns in how people think. You will explore heuristics, the Chimp Model, and Kahneman’s dual-process theory to see how fast judgment supports everyday work while also creating risks in complex or high-stakes management situations. By connecting bias and noise to ROI, productivity, and morale, this module frames better judgment as a practical leadership skill.

What's included

4 videos1 assignment

This module builds a practical map of the major bias patterns that distort management decisions across projects, budgets, forecasting, expertise, and group discussion. You will learn to recognize how inertia keeps teams attached to weak initiatives, how anchors and vivid examples skew estimates, how outcomes rewrite memory, and how overconfidence and hierarchy suppress better judgment. The result is a more usable vocabulary for diagnosing what is happening in real meetings, reviews, and strategic choices.

What's included

6 videos2 readings1 assignment

This module explores how managers shape decisions not only through authority, but also through the design of the choice environment. You will study the power of nudges, the mechanics of choice architecture, and the boundary between helpful influence and manipulation. Grounded in practical HR and incentive cases, the module helps you influence behavior more responsibly while preserving transparency, fairness, and accountability.

What's included

4 videos1 reading1 assignment

This module turns bias awareness into action by introducing tools you can use in meetings, project reviews, and team decisions. You will practice spotting bias signals in real time, stress-testing plans before launch, interrupting escalation and group pressure, and structuring consensus so disagreement becomes visible instead of suppressed. The emphasis is on repeatable tools that help teams make stronger decisions under real managerial pressure.

What's included

5 videos1 reading1 assignment

This concluding module helps you move from isolated bias tools to durable decision practices that can improve how teams and organizations work over time. You will focus on building bias-resistant environments, testing ideas against disconfirming evidence, and integrating decision hygiene into recurring workflows. The module closes by helping you synthesize the course into a practical next step so you can turn awareness into a repeatable management discipline.

What's included

4 videos1 reading2 assignments

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Instructors

Chris Croft
Chris Croft Training
25 Courses2,396 learners
Keith Thomson
Chris Croft Training
1 Course13 learners

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