Led by world renowned instructor Chris Croft, the course combines practical tools with insights from psychology, management, and critical thinking. You'll learn how to avoid common decision-making traps, identify hidden assumptions, gather the right information, evaluate risks, and compare options objectively. You'll also practise many techniques such as stakeholder analysis, decision trees, rating charts, risk analysis, opportunity cost, and how to balance logic with intuition.

For both work and home, the quality of your decisions has a direct impact on your success. In this practical course you'll learn proven approaches to making more confident and more effective decisions in every situation. We cover how cognitive biases, emotions, group dynamics, and personality can influence your judgement, and then how to use this knowledge to make better choices and avoid your own blind spots. The course also covers practical strategies for simplifying complex decisions, checking the quality of your conclusions, and improving your confidence when faced with uncertainty. Whether you're a manager, team leader, business professional, entrepreneur, or simply someone who wants to make better decisions in work and life, this course will provide you with a practical toolkit that you can apply immediately.