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There are 2 modules in this course
Define Research Objectives & Methods is for aspiring researchers, business analysts, and marketers who need to build foundational skills in designing effective research. You will learn to transform ambiguous business problems into specific, measurable research objectives and select the most appropriate research methodology. This course equips you to deliver real value on a research team by teaching you to initiate projects with clear objectives that prevent misalignment, wasted resources, and scope creep. You will learn why a properly defined research plan is the key to creating and maintaining stakeholder buy-in from day one.
Through real-world case studies like the "New Coke" fiasco and Airbnb's growth story, you will master structured interview techniques to elicit stakeholder needs and define SMART objectives. You will also learn to conduct a formal cost-benefit analysis of different research approaches, such as surveys, interviews, and focus groups, to justify your methodological choices. The course features hands-on activities, including mock interviews with an AI coach and building a comparison framework in a spreadsheet tool. You will finish the course by creating a complete, portfolio-ready research brief that demonstrates your ability to set a research project up for success from day one, ensuring your findings are relevant, actionable, and aligned with strategic business goals.
In this module, you will learn how to transform vague business inquiries into clear, actionable research objectives. You will explore structured interviewing techniques—such as active listening and the "Five Whys"—to uncover underlying stakeholder needs and reduce initial project ambiguity. Using the classic "New Coke" failure as a cautionary case study, this section demonstrates why defining the right objective is the most critical step in preventing project misalignment. You will focus on applying the SMART framework to draft research objectives that ensure focus, maintain stakeholder alignment, and provide a precise foundation for all subsequent research planning.
What's included
2 videos2 readings2 assignments
Show info about module content
2 videos•Total 16 minutes
The "New Coke" Fiasco: Why Objectives Matter Most?•7 minutes
How to Define and Draft SMART Objectives?•9 minutes
2 readings•Total 10 minutes
The Art of the Ask: A Guide to Structured Interviews•5 minutes
Documenting for Clarity: The Research Brief•5 minutes
2 assignments•Total 30 minutes
Hands-On Learning (HOL): Clarifying Ambiguous Business Requests via Email •20 minutes
Knowledge Check: Principles of Objective Setting•10 minutes
Selecting the Right Research Methodology
Module 2•1 hour to complete
Module details
Once you have a clear objective, how do you decide the best way to achieve it? This module focuses on evaluating different research methodologies. You will learn to conduct a cost-benefit analysis, weighing factors like time, budget, and the required depth of insight. Using Airbnb's use of ethnography as a prime example, you'll learn to justify your methodological choice with a data-backed recommendation.
What's included
2 videos2 readings3 assignments
Show info about module content
2 videos•Total 13 minutes
How Airbnb Found Its "Game-Changing" Insight?•6 minutes
How to Analyze and Recommend Research Methods?•8 minutes
2 readings•Total 10 minutes
A Map of Methods: From Surveys to Ethnography•5 minutes
Framework for Advancement: Aligning Methods to Your Career•5 minutes
3 assignments•Total 60 minutes
Hands-On Learning (HOL): Recommending a Method for a New App Launch•20 minutes
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Is financial aid available?
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