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There are 2 modules in this course
This course builds essential survey design capabilities for market research professionals and anyone tasked with gathering high-quality feedback. Learners will develop a strong understanding of different question types—from multiple-choice to open-ended—and master techniques for implementing conditional skip logic to create efficient, user-friendly respondent experiences. Through practical application and real-world case studies from organizations like the Pew Research Center and Spotify, you will build the technical and creative skills needed to design professional surveys that maximize completion rates and data quality.
The curriculum is designed to be immediately applicable. You will learn not only the theory behind what makes a question effective but also how to construct clear, unbiased questions that align with core research objectives. By the end of the course, you will be able to design dynamic survey paths that route respondents past irrelevant sections, respecting their time and improving the relevance of the data you collect. This course provides a direct pathway to mastering the foundational skills required for roles in research operations, survey programming, and data analysis, enabling you to produce trustworthy and actionable insights.
This module lays the groundwork for effective survey design. Learners will explore various question formats and their specific applications. The focus is on the art and science of writing clear, neutral questions that capture accurate data while avoiding common biases that can compromise research integrity.
What's included
2 videos2 readings2 assignments
Show info about module content
2 videos•Total 11 minutes
The "What" of Survey Questions•5 minutes
How to Craft Clear and Unbiased Questions•6 minutes
2 readings•Total 11 minutes
A Guide to Survey Question Formats•6 minutes
Career Resource: Becoming a Survey Design Expert•5 minutes
2 assignments•Total 20 minutes
Hands-On Learning: Question Type Selection Challenge•15 minutes
This module focuses on creating a seamless and intelligent user experience. Learners will master the application of conditional skip logic to guide respondents through a survey efficiently. They will learn to map out and implement dynamic paths that increase data relevance and reduce respondent fatigue.
What's included
2 videos1 reading3 assignments
Show info about module content
2 videos•Total 11 minutes
Why a Smart Survey is a Better Survey?•5 minutes
How to Map and Build a Skip Logic Path•6 minutes
1 reading•Total 5 minutes
Career Resource: Advancing with Survey Programming•5 minutes
3 assignments•Total 50 minutes
Retail Customer Experience Survey•30 minutes
Hands-On Learning: Configuring a Dynamic Survey Path•15 minutes
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.