Coursera
Nursing Leadership Essentials: Effective Communication

Enjoy unlimited growth with a year of Coursera Plus for $199 (regularly $399). Save now.

Coursera

Nursing Leadership Essentials: Effective Communication

Hurix Digital

Instructor: Hurix Digital

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

December 2025

Assessments

5 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

There are 3 modules in this course

Clear communication is the backbone of safe, effective nursing care—and the first hallmark of true leadership. In this lesson, you'll learn how structured tools like SBAR can turn confusion into clarity during handoffs and high-pressure moments. Through real-world scenarios, hands-on practice, and expert guidance, you'll build confidence using communication techniques that prevent errors and strengthen team trust. Whether you're a new charge nurse or a seasoned RN, this lesson sets the stage for leading with clarity—every shift, every patient.

What's included

3 videos2 readings1 assignment

Even the best teams face conflict—but what separates strong teams is how they handle it. In this lesson, you'll explore the roots of trust and psychological safety in nursing teams, and learn proven strategies to turn tension into teamwork. Through guided reflection, toolkit demonstrations, and real case studies, you'll gain practical skills for resolving conflicts, supporting open dialogue, and creating a culture where every voice matters. This is leadership in action—calm under pressure, clear during disagreement, and committed to growth.

What's included

2 videos1 reading1 assignment

Team building isn't just about bonding or special activities—it’s the daily work of creating a culture where every nurse feels supported, roles are clear, and communication is second nature. In this lesson, you'll shift from learning about teamwork to actually designing the systems and rituals that bring your unit together. You'll explore concrete strategies for building team trust, such as structured shift huddles, clear delegation pathways, and short debriefs after challenging cases. Through real-world examples, you'll see how strong teams turn everyday routines into opportunities for connection, learning, and resilience. By the end, you'll develop a personalized Teamwork Blueprint—a living document that outlines how your team will work, communicate, and support one another. This plan will help you build a positive, high-trust unit culture—so your team doesn't just get through the shift, but grows together shift after shift.

What's included

4 videos1 reading3 assignments

Instructor

Hurix Digital
Coursera
56 Courses1,978 learners

Offered by

Coursera

Explore more from Healthcare Management

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.