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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,533 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. You will also learn to utilize frameworks like Root Cause Analysis and Decision Matrix tools. This course is for business professionals, managers, and team leaders seeking to enhance their strategic thinking and problem-solving skills. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making. 2. Explain how organizational decisions impact personal development, team dynamics, and company performance. 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions. 4. Articulate how team decisions can benefit your professional growth and organizational strategy. To be successful in this course, you should have a basic understanding of business operations and team collaboration....

Top reviews

FG

Jun 2, 2022

B​asic course about therethical models to make decisions within standard situations in the work environment. less relevant for making individual decisions in the workplace.

HG

Jan 13, 2016

The course is a very straight forward overview of problem solving and decision making principles. A good introduction to using various supporting decision tools. Short and effective module.

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1276 - 1300 of 1,358 Reviews for Effective Problem-Solving and Decision-Making

By Salwa A

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Nov 10, 2025

a lot of reading with little videos content

By Ron W

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May 11, 2022

Course was ok but was not very challenging.

By A

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Aug 23, 2021

Good content. But it could be more dinamic.

By David t B R

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Mar 7, 2019

Very lengthy explanations of simple tools.

By ANURAG S Y

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May 4, 2020

Program is quick and very brief, it's ok.

By Dawn L

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Aug 26, 2025

needs updating should include AI tools

By Laveesha J

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Feb 1, 2022

examples to make a decision are missing

By Helen R

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Jan 10, 2022

I found some of the questions confusing

By Garima M

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Oct 12, 2015

Good course with well explained topics.

By Tassyo D P

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Feb 23, 2017

O curso é meio sem foco e muito básico

By Abdelmohimen H

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Nov 2, 2018

the material of course is so amazin

By marcA B

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Sep 17, 2016

This is good for new born managers

By Davide M

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Feb 23, 2016

Interesting overview on the topic.

By Monika R

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May 9, 2022

Some theory was not very usefull

By Supreet T

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May 1, 2020

nice ppt to understanding easy

By Srini K

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Jun 9, 2017

Good content - dry presenter

By Ms. F K

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Jul 30, 2020

It was of very basic level

By Khaled J A

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Dec 27, 2017

good course for beginners

By Subhajit D

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Mar 18, 2024

it is good and helpful

By Ahsan R

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Aug 23, 2020

A good course overall.

By Hala H

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Oct 15, 2021

Basic information

By Marei S H A a

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Sep 5, 2021

Thanks

By سلطان ح س ا

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Aug 23, 2021

thanks

By Doris W

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Feb 28, 2017

Very b

By Hamouda

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Aug 24, 2021

Tanks