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There are 2 modules in this course
Transform workplace frustration into productivity mastery! This Short Course was created to help project management professionals accomplish systematic problem resolution within Asana. By completing this course, you'll be able to confidently troubleshoot notification overload, recover missing tasks, and restore archived projects using proven strategies.
By the end of this course, you will be able to:
Identify common problems users might face within Asana (Remember)
Use Asana's help center to resolve simulated problems or user queries (Apply)
This course is unique because it combines hands-on troubleshooting with AI-integrated problem-solving techniques that prepare you for real workplace scenarios.
To be successful in this project, you should have a background in basic Asana navigation and project management fundamentals.
Learners will systematically identify common Asana workflow disruptions and understand their root causes.
What's included
1 video2 readings2 assignments
Show info about module content
1 video•Total 6 minutes
Common Asana Problems: Recognition and Categories•6 minutes
2 readings•Total 16 minutes
Understanding Problem Patterns in Project Management Platforms•10 minutes
Podcast: Mastering the Art of Problem Diagnosis•6 minutes
2 assignments•Total 21 minutes
Problem Identification Diagnostic Worksheet•15 minutes
Problem Identification Knowledge Check•6 minutes
Module 2: Help Center Navigation - Core Application
Module 2•1 hour to complete
Module details
Learners will systematically navigate Asana's help center to resolve identified problems using proven troubleshooting strategies.
What's included
2 videos2 readings2 assignments
Show info about module content
2 videos•Total 8 minutes
The Power of Self-Service Problem Resolution•2 minutes
Navigating Asana's Help Center Like a Pro•5 minutes
2 readings•Total 14 minutes
Self-Service Support Strategy for Project Management Professionals•8 minutes
Podcast: Advanced Help Center Search Techniques•6 minutes
2 assignments•Total 17 minutes
Help Center Navigation Skills Check•5 minutes
Asana Mastery Course Assessment•12 minutes
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When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.