This course delivers a practical, hands-on framework for building core management and leadership skills. It focuses on coaching, feedback, productivity, and strategic thinking—essential competencies for managers who want to lead effectively in fast-moving professional environments.
In this section, we explore the Q-step, where great managers ask more questions to improve leadership and negotiation outcomes.
What's included
2 videos2 readings1 assignment
Show info about module content
2 videos•Total 2 minutes
Course Overview Video•1 minute
Q-step - Overview Video•1 minute
2 readings•Total 30 minutes
Introduction•15 minutes
Version 2: Do-Over•15 minutes
1 assignment•Total 10 minutes
Q-step and Managerial Effectiveness•10 minutes
Playback
Module 2•1 hour to complete
Module details
In this section, we explore how Playback improves communication clarity, reduces misunderstandings, and builds trust in managerial interactions through practical techniques.
What's included
1 video1 reading1 assignment
Show info about module content
1 video•Total 1 minute
Playback - Overview Video•1 minute
1 reading•Total 25 minutes
Playback - The Reading•25 minutes
1 assignment•Total 10 minutes
Mastering the Concept of Playback•10 minutes
Deblur
Module 3•1 hour to complete
Module details
In this section, we explore identifying and clarifying ambiguous language, focusing on 'blur words' and applying deblur techniques to enhance communication clarity and precision.
What's included
1 video2 readings1 assignment
Show info about module content
1 video•Total 1 minute
Deblur - Overview Video•1 minute
2 readings•Total 30 minutes
Introduction•20 minutes
Version 1•10 minutes
1 assignment•Total 10 minutes
Clarifying Communication through Deblur•10 minutes
Validate
Module 4•1 hour to complete
Module details
In this section, we explore the Linkup framework to align team requests with strategic goals, emphasizing purpose-driven decision-making and effective feedback loops.
What's included
1 video1 reading1 assignment
Show info about module content
1 video•Total 1 minute
Validate - Overview Video•1 minute
1 reading•Total 25 minutes
Validate - The Reading•25 minutes
1 assignment•Total 10 minutes
Effective Communication and Emotional Intelligence•10 minutes
Linkup
Module 5•1 hour to complete
Module details
In this section, we highlight the role of strategic pauses in improving focus and reducing cognitive strain during complex tasks.
What's included
1 video1 reading1 assignment
Show info about module content
1 video•Total 1 minute
Linkup - Overview Video•1 minute
1 reading•Total 30 minutes
Linkup - The Reading•30 minutes
1 assignment•Total 10 minutes
Linkup in Team Dynamics•10 minutes
Pause
Module 6•1 hour to complete
Module details
In this section, we explore structured debriefs and after-action reviews to extract insights from experiences. It emphasizes reflection, continuous improvement, and blameless post-mortems for team growth.
What's included
1 video2 readings1 assignment
Show info about module content
1 video•Total 1 minute
Pause - Overview Video•1 minute
2 readings•Total 30 minutes
Introduction•15 minutes
Version 2: Do-Over•15 minutes
1 assignment•Total 10 minutes
The Power of Pause•10 minutes
Extract
Module 7•1 hour to complete
Module details
In this section, we explore coaching as a core leadership skill, emphasizing its role in fostering team engagement and performance through intentional dialogue and strategic questioning.
What's included
1 video1 reading1 assignment
Show info about module content
1 video•Total 1 minute
Extract - Overview Video•1 minute
1 reading•Total 25 minutes
Extract - The Reading•25 minutes
1 assignment•Total 10 minutes
Learning Through Reflection and Analysis•10 minutes
Coaching Skills
Module 8•1 hour to complete
Module details
In this section, we cover feedback techniques to improve team communication and build a culture of continuous improvement.
In this section, we explore time audit techniques, prioritization methods, and focus tools to enhance productivity and decision-making. These strategies improve task management and team effectiveness.
In this section, we explore productivity skills and how to use them.
What's included
1 video7 readings1 assignment
Show info about module content
1 video•Total 1 minute
Productivity Skills - Overview Video•1 minute
7 readings•Total 70 minutes
Introduction•10 minutes
Version 2: Do-Over•10 minutes
Time Awareness Tool #2: Start and Stop Meetings on Time•10 minutes
Prioritization Tool #1: Ask About MITs•10 minutes
Version 1: No Do-Over Needed•10 minutes
Organization Tool #1: Encourage a Consistent Capture System•10 minutes
Focus Tool #1: Co-create If-Thens•10 minutes
1 assignment•Total 10 minutes
Mastering Productivity Fundamentals•10 minutes
Effective One-on-Ones
Module 11•2 hours to complete
Module details
In this section, we explore structured one-on-ones to build trust, accountability, and agility, emphasizing their role in enhancing team engagement and performance through regular feedback and goal alignment.
What's included
1 video7 readings1 assignment
Show info about module content
1 video•Total 1 minute
Effective One-on-Ones - Overview Video•1 minute
7 readings•Total 80 minutes
Introduction•10 minutes
How to Add Certainty to Your One-on-One Structure•10 minutes
Sample Certainty Questions•10 minutes
Version 2: Do-Over•10 minutes
Version 1•10 minutes
How to Add Progress to Your One-on-One Structure•10 minutes
In this section, we explore strategic thinking as a critical skill for effective decision-making and long-term planning. Key concepts include gap analysis, behavioral patterns, and habit development to enhance managerial impact.
What's included
1 video5 readings1 assignment
Show info about module content
1 video•Total 1 minute
Strategic Thinking - Overview Video•1 minute
5 readings•Total 70 minutes
Introduction•10 minutes
Version 2: Do-Over•20 minutes
Version 2: Do-Over•15 minutes
Version 2: Do-Over•10 minutes
Practice Station•15 minutes
1 assignment•Total 10 minutes
Strategic Thinking Fundamentals•10 minutes
Meetings Mastery
Module 13•2 hours to complete
Module details
In this section, we explore tools and techniques to optimize meetings for productivity, reduce waste, and enhance team collaboration through structured agendas and effective facilitation.
“Narrow” Meeting Tool #1: Deblur the DACI•20 minutes
Practice Station•15 minutes
1 assignment•Total 10 minutes
Mastering Meeting Dynamics•10 minutes
Leading Change
Module 14•2 hours to complete
Module details
In this section, we explore strategies for leading change, addressing resistance, and designing structured processes to ensure team alignment and successful transitions.
What's included
1 video7 readings1 assignment
Show info about module content
1 video•Total 1 minute
Leading Change - Overview Video•1 minute
7 readings•Total 100 minutes
Introduction•15 minutes
Version 1•15 minutes
Version 2: Do-Over•10 minutes
"Unfreeze" Phase Tool #2: Craft a Vision Statement•10 minutes
Practice Station•10 minutes
Change Phase Tool #1: Simplify the Plan•20 minutes
In this section, we explore aligning team growth with organizational goals through capability mapping, individual needs assessment, and structured development planning to enhance engagement and retention.
What's included
1 video4 readings1 assignment
Show info about module content
1 video•Total 1 minute
People Development - Overview Video•1 minute
4 readings•Total 70 minutes
Introduction•15 minutes
Version 2: Do-Over•15 minutes
High Leverage Development: Get in the Venn Zone•20 minutes
3E Model•20 minutes
1 assignment•Total 10 minutes
Navigating Individual and Team Growth•10 minutes
We embrace the potential in data and technology. Whether it’s equipping researchers with powerful insights that fuel their work or inspiring our community of learners to drive change in their fields. We’re committed to fast-tracking innovation, unlocking new possibilities, and championing breakthroughs that redefine industries and improve lives.
With a legacy built on trust, our 200 years of experience in publishing allows us to be your partner in shaping a world driven by information, curiosity, and continuous advancement.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.